Reviews (438)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving bulk editing features and user-friendly interface, which streamline operations across multiple e-commerce platforms like Etsy and Shopify. They value its cross-platform functionality for maintaining consistency and praise the responsive customer support and continuous updates that enhance functionality. Some concerns about pricing exist, but the consensus is that the app offers good value by significantly boosting efficiency and positively impacting business operations.

July 11, 2024

This app is the best way I've found to get into and edit backend information for both Shopify and Etsy. It's also easy to move listings from one platform to the other! And now that they are coming out with importable updates, changing prices will be easier than ever. I also love the timed update feature, I use this quite often to put things on sale - and then to take things off sale again. No more forgetting!

Tahmi
United States
Over 6 years using the app
September 9, 2024

I've used Vela for years, and it saves so much time. They regularly add new features, and the creators are just a message away, and still very hands-on. Amazing app and such a time saver, packs in loads of handy features.

Louise Mead
United Kingdom
Over 6 years using the app
June 29, 2024

FIVE STARS...I have had this app for a very long time, the creator is passionate and progressive (always adding new features), customer service is lightening fast and it does what it says it will. Makes editing and getting a look at all your listings at once really easy. Super grateful, buy back your time!

Earthly Abundance
Canada
About 1 year using the app
June 28, 2024

I recently opened a Shopify store & used Vela to transport all my products over from my Etsy shop. Super easy to use, made it all so quick. Massively thankful for this app. AI suggestions were helpful to improve all my product descriptions in the transfer between shops. Still using it, it makes bulk editing products much easier than in Shopify, and now using it to clean up & improve all my photos. Definitely gets 5 stars from me & well worth the money I paid for it. Had 2 things I needed to ask customer support about, and both times their replies were fast & helpful. Looking forward to them adding Ebay intergration soon.

Glass By Genea
United Kingdom
2 months using the app
July 9, 2024

I really enjoyed using the app but the price changes were far too expensive for me. When the only tools I need are to sync listings from Etsy to Shopify, 50USD a month is staggering. Especially considering I only add around 30 listings each month...

I wish there was an option for limited features. I don't need AI generation or social share, I simply need to copy listings from one platform to another. I don't need to sync inventories between the two platforms. Again, I simply needed to copy one listing from one platform to another.

I'll be back if the pricing structure ever changes.

Jester Prints
Australia
Over 2 years using the app
June 11, 2024

I like being able to edit my listings in Vela, over doing it on etsy and shopify. Vela allows me to copy over my listings from Etsy to Shopify and edit them before uploading at my pace. I appreciate the speed that this app has gained over the years I've used it. I've been using it for many years to edit my etsy listings in ways etsy doesn't allow and it made sense to use them for my shopify too.

Candy's Book Thongs
United States
Over 2 years using the app
June 4, 2024

I sell on Etsy as well as Shopify. Transferring my products from my Etsy store to my Shopify store via Vela has been smooth and easy! I've been able to learn on my own how to do everything, and if I can't figure it out, there's plenty of Youtube videos out there, and the Vela team always responds to my questions via chat. They walk me through all the steps, until I understand. If you are an Etsy seller, this app is a must!

Honey Bespoke
United States
Over 1 year using the app
August 23, 2024

This app has been a tremendous help in saving me time with the bulk editing features and moving products from Etsy to Shopify. The program is very robust and I will continue using this extremely helpful app. Justin has been a great help with any questions or issues I have encountered. He is prompt to assist and get me on track as I learn to use Vela.

Design House Print Shop
United States
12 days using the app
July 26, 2024

Great app for quickly uploading new products. We do weekly drops and this has made life wayyy easier and I am really happy we made the switch.

4 stars because one feature is crucial that it is missing when it comes to launching new products: Scheduling the launch time. Bummer that you can't do this yet, but was told it is coming, so once that is implemented I will update this review to 5 stars, until then...this missing feature adds an extra multi-step process to our weekly product launches and cuts down on the time savings as a result.

Findlay Hats
United States
About 1 month using the app
June 13, 2024

This is an indispensible time-saver, with world-class support. I got Vela about a year ago to manage my Etsy store, and then migrating all my listings to open a Shopify store (100+ products) took less than 5 minutes. Absolutely worth the tiny amount they charge -- I'm glad they're keeping this app affordable. I couldn't recommend Vela more. Get it.

Richard Miles Photos
United States
2 months using the app