Reviews (220)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
July 21, 2026

I've been using Vela for years. It's very effective and has saved me days of manual labor. Justin is a remarkable service person. The app also keeps evolving regularly. It's a must for large catalog shops.

Studio Meme
Israel
About 7 years using the app
April 23, 2026

Love, love, love this app! It was a game-changer for us! We have shops on Shopify and Etsy, so being able to update, modify, and create listings in one place saves us tons of time.

Recently, Vela made an upgrade to their platform that uses AI to optimize copy, create product images, and write SEO ehanced alt tags. I had the privilege of speaking to Justin, one of the creators, and he clarified how it works.

When you click the button to optimize tags, titles, descriptions, etc., it tailors everything based on whether you’re listing for Shopify or Etsy. The score it gives you is based on each platform’s specific algorithm—not a generic one-size-fits-all system.

So basically, Vela uses different criteria depending on where you’re selling, which makes it way more accurate—and means we don’t have to write everything outside of Vela anymore.

Maine Salty Girl
United States
Over 5 years using the app
March 23, 2026

I Love Vela and have seen it continue to improve over the last year or 2 that I've been a user. I use it multiple times a week as I'm continuing to improve and grow my own business, and having Vela allowed me to expand beyond Etsy and create my Shopify site and my initial offerings on Faire.

Justin and the team are great, and are eager to listen to requests and suggestions, too. I could not be growing at the rate I am now without Vela.

A must have for small or single person businesses with multiple items and platforms.

Aphantastic Designs
United States
3 months using the app
March 23, 2026

Vela has saved us hours and hours of work - we use it to manage thousands of listings across multiple platforms. It makes bulk edits so much simpler, it is very user friendly and would highly recommend for anyone trying to manage listings across multiple platforms. They also have great customer service, resolve things quickly (Justin has been so helpful whenever we are dealing with issues that arise), they are open to feedback and are constantly adding more features that make it even better!

Liesel Anne Studios
United States
About 1 year using the app
March 15, 2026

We use this to manage multiple online stores. Makes it easy to adjust pricing, quantities, descriptions, etc. The new AI feature comes in handy if you're looking to optimize your listings for better search results. Justin and team respond right away and have helped us tremendously. Recommended app.

Stencil Space
United States
Almost 2 years using the app
March 10, 2026

THIS APP *USED* TO BE GOOD....many many many years ago....

Then the glitches started...then the duplicates started...then the DISAPPEARING OF LISTINGS. That's when I stopped using it...WEEKS of work down the drain.

Contacted customer service, "YOU WILL NOT BE CHARGED AGAIN" and here I am 4 months later discovering that they have been charging my shopify account all along. 0 STARS.

Sweet Caroline Confections | The Original Sparkle Lollipops
United States
Almost 6 years using the app
July 29, 2026

Great customer service!

Bayside Printing
United States
Over 3 years using the app
March 7, 2026

Been using Vela for many years on and off (etsy and now shopify also)
Platform just keep getting better and better
You can see there was a lot of thought behind this app, it looks sleek and it works well.
Personal customer service, a real person helping with you any obstacle you might have so you can focus on managing your business
all in all a powerful tool for managing your online stores

Highly recommended

Ardonn
Israel
Over 2 years using the app
April 10, 2026

I’ve been using Vela and so far it’s been a great experience. The app is easy to use, smooth, and does exactly what I need it to do.

Justin was especially wonderful—he answered all my questions clearly and made everything feel simple and stress-free. That kind of support really makes a difference.

I’m loving the app so far and looking forward to using it more. I’ll come back and update my review in a few months!

The Luxx Express
United States
About 23 hours using the app
July 9, 2026

Absolute gamechanger, great interface, super polished, great support with awesome employees!

Norra Collective
United States
4 months using the app