Reviews (458)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to efficiently manage product listings on platforms like Shopify and Etsy, particularly valuing its bulk editing features and AI-enhanced product descriptions. They appreciate the intuitive interface, consistent performance, and responsive customer support. Regular updates that incorporate user feedback ensure it meets the evolving needs of e-commerce, making it a valuable tool for reducing manual workload and improving operational efficiency.

March 20, 2025

We have been using Vela for our Etsy shop for the past 5+ years, and have recently begun to leverage Vela for our new Shopify site. The functionality for bulk editing is excellent and has saved us countless hours of editing. Most importantly, the support is 5-star. Never have to wait and questions/issues are answered or resolved same day. Vela is also quick to roll-out new functionality and to ...

8Sunsets
United States
7 months using the app
February 4, 2025

I do love working with Vela simply because it is very easy to create and update listings across all my stores. When I needed help their support team was incredibly responsive. The platform saves me countless hours that I would have spent manually updating each marketplace separately. Their bulk editing features are particularly useful, allowing me to make quick adjustments with just a few clicks.

HLC Art
Israel
6 months using the app
February 2, 2025

Gamer Changer and Time Saver! Amazing Help Desk, couldn't run my business with out this app.

Just Vial
Canada
Almost 4 years using the app
February 17, 2025

Time saver! A huge shoutout to Justin, who went the extra mile with a Zoom call to understand my issue and patiently worked through it with me. From my interactions ,the team behind the app is helpful, dedicated, and a pleasure to work with. Definitely recommend!

ArtfulTravelPast
United Kingdom
5 months using the app
January 4, 2025

Great app that makes things much quicker, especially when syncing my Etsy store to Shopify. Customer service is quick to respond and fix issues and they keep updating/adding features! Wish there was a smart feature for inputting SKU's. We change our sku's according to shoe size and inputting it manually is a pain!

Fuzzy Cove
United States
4 months using the app
February 27, 2025

Great Support, Very Helpful App, Easy to Use!

I’m so happy I found this app! The support team is fantastic, always quick to assist whenever I have a question. The app itself is incredibly user-friendly and intuitive. I’ve finally found a way to save so much time thanks to its features. Highly recommend it for anyone looking for a simple yet effective solution!

Mary Luxe Boutique
Italy
7 days using the app
December 3, 2024

A Total Game-Changer for Bulk Product Management!

As someone managing over 2,500 products, I can confidently say that Vela is a lifesaver! Adding bulk variations to listings used to be a daunting, time-consuming task—until I discovered this app. In just two clicks, I was able to add five variations to 148 listings! The time this saved me is unbelievable.

No more messing with intimidating CSV ...

Wicked Good Perfume
United States
Over 4 years using the app
March 11, 2025

I feel confused I came here to find people having the same difficulties. I haven't been able to get changes to sync correctly for 2 months. I have kept trying but right now I needed this app to work. I have it on Etsy too and no it is broken there too. I took a break on Shopify hoping it was fixed and it isn't..

Iron Phoenix GHG
United States
6 months using the app
December 14, 2024

This app is the only thing keeping me sane with the integration of my Shopify and Etsy shops. I use another app for inventory tracking, which also allows me to create templates for different collections. I was banging my head against the wall for weeks trying to figure out why Etsy kept knocking my listings out of the category when a template was attached to a listing (I'm sure this was my user ...

Moona Fabrics
United States
About 1 month using the app
January 18, 2025

Love this app! Bulk editing listings across multiple shops on different platforms is a breeze. I honestly couldn't do it without it!

My Store
United States
3 months using the app