Vela Bulk Edit, AI & more , 419 reviews

Don't use this app!!!
Knocked out all compare at prices and all variant pictures throughout my store and several others that used it (I'm part of an Ecom group)!!
Horrible app costing hours of work after!!! DO NOT USE!! If I could give -5 stars I would

So far so good. Quick customer support replies and works just as promised. Impressed so far works like a charm

So dissappointed!!! It worked perfectly in the beginning. I did a few changes today and out of sudden a lot of info of my products were deleted. I have to put the price, colour of the products and quantity all over again. (so mad and dissappointed)

Game changer! Transferring Etsy listings to new Shopify site is a breeze. Had a couple issues early on. Come to learn it was user error on my part. Video tutorials were most helpful. Looking forward to what upgrades come next!

The last app I used totally messed everything up when I tried to transfer products from Etsy to Shopify. This is the only app I've found that works. I originally discovered Vela when I was searching for a bulk editor to update my Etsy shop listings. It works brilliantly for that, by the way, with a ton of features like bulk find-and-replace, bulk photo uploads, bulk profiles (which allow you to keep a set of tags and other attributes and apply them across products). Now, I can do the same with my Shopify products, AND sync them between Etsy and Shopify. I'll also add that the co-creator who responded to my queries, Justin, is amazing. Quick to respond, open to new ideas, and constantly building functionality. In short, this app will do what you need, faster, and at a great price point. Get it!

In a marketplace flooded with low quality apps from developers rushing out products and features without understanding customer use cases, Vela is such a well designed and executed tool for listing creation and management it's hard not to be impressed. Everything I've tested so far works flawlessly (barring user error), and I've been using the original etsy-only Vela for a long time and never had an issue. This is also one of the few apps that gets actively promoted inside the Etsy control panel for store owners, and they don't add tools lightly. I've obviously got a long list of feature requests, but what I've used so far does the job really well.

Customer service is second to none. I had a small issue, got onto Justin and he fixed it in 5 mins. App is far better than the paid apps that 'nickle & dime' you for every edit and service. Highly recommended!! Does everything I need - and the app is constantly updated and developed, always getting better. 5 stars.

just edit 200 products in 2 min.. but it deleted all my trust badge picture on the descrition...now have even more work to do...thanks..

This is the first time I write a bad customer service review. They are, specifically Justin, so bad to the point all of the good things from this app combined cannot make up for the ignorance and assumption they put me through. As a owner, I carefully went through each and every tutorial clips they have. TWO MESSAGES in the conversation and Justin already assumed I had not watched any video. He forced down on the conversation twice, and up until my confirmation and screenshot that I watched the video he asked for a screen recording. Be aware, this app doesn't work on text or message!!! Only via calls or screen recordings at your convenience (or theirs?). He claimed that because he had 'customers from over 72 countries', therefore it's best for you to: 1) watch the clips, and 2) make a screen shared call with him to avoid 'back and forth between chat/email' quote-on-quote. Well you know, no one gives a care how many customers the app is troubleshooting at the moment. It is part of your JD and get used to it, or ask for a raise maybe? Like Klaviyo, they queue the customers so everyone has their numbers and wait to get a full attention rep who is willing to help you, listen or text. Clearly, they just do this as a chore and don't appreciate the customers (with 21 and still counting one-star reviews with no response). If you feel like working with someone who cares, STAY AWAY FROM THIS APP.

I had a great customer support from Justin and also Vela it’s a really good time saver! Very helpful App!