Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

Edited September 15, 2018

Awesome app and customer service! I would highly recommend this app to anyone. I was totally overwhelmed and ready to give up and within a few minutes of speaking with Brian at customer service I was up and running. And his response time was amazing as well! Thanks!

Dee's R Deals
United States
About 1 year using the app
November 28, 2019

This app did exactly what I needed and it all happened because of the excellent support of the team working behind the scenes specially Brian.

Molokhia Xpress
Switzerland
About 1 year using the app
April 2, 2018

Great assistance when setting it up and I think the app will fit my shipping needs. Unfortunately, Shopify's own shipping solution isn't well suited if you're using customized packages for different variants of your products. ASR could solve that problem!

Norse Interiors
United States
About 1 year using the app
March 12, 2021

Molly from their support team was the most helpful! So grateful for her help in helping us get things situated.

Defiance Fuel
United States
About 1 year using the app
April 7, 2021

Molly is great and there's always a way to eventually configure any combination of orders and items and rates.

Magic Spoon
United States
About 1 year using the app
April 21, 2023

We use the Advanced shipping rules app on multiple websites. The features offered solved many problems because we needed to create complex shipping rules by product group, province, state and postal zone.

The service and support provided are second to none. It is highly recommended for websites with a mix of products that require complex rules.

Relaxus Wholesale USA
Canada
About 1 year using the app
February 18, 2022

Great app. Used it to exclude customers in certain locations from being able to purchase products that we are not allowed to ship there. Very handy app and support was quick when I needed help!

Green Beanz
Australia
About 1 year using the app
April 16, 2021

I initially set up the app myself, but some of my shipping zones weren't working correctly. I got in touch and Molly very kindly took the time, and videos, to show me how to set everything up correctly. Absolutely brilliant! My issues were sorted within 24hrs, which I thought was (considering UK-USA time difference) fantastic! Now it does exactly what I want it to do!

Martin & the Magpie Limited
United Kingdom
About 1 year using the app
January 20, 2023

The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!

Rebel Daughter Cookies
United States
About 1 year using the app
July 23, 2019

I'd give this app 10 stars if I could. You won't find customer service better than here. Brian has been there for us since the beginning and has continued to provide best in class customer service. This app allows us to fully customize and control the shipping experience for our customers. We have an ecommerce and wholesale platform. ASR made what would've been a headache... smooth sailing and stress-free.

Stop looking. You've found the shipping app you need.

Merit Coffee
United States
About 1 year using the app