The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily.
UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!
Yu Be Yu
The app is great. It offers options I haven't found elsewhere, allowing me to personalize shipping options worldwide. Plus they helped me with setup. Great customer service.
In my store I have items i fulfill myself along with items fulfilled by two different fulfillment providers. There were multiple shipping rates for multiple items and I had no way to effectively manage it until installing this app. I can easily create a fulfillment provider shipping rule for every rate needed and now can collect the exact amount needed.
I too was hit by the recent brief outage, and while it cost me some sales the support and service I received from the app developer immediately following the outage won me over. With all things tech there are bound to be some glitches, but this developer went above and beyond to make it right.
Our app, for the first time in over a year, experienced a brief amount of downtime. We addressed the issue and the app is now running properly. Like any platform there is going to be very rare unexpected downtime, even Shopify itself has downtime from time to time. We are implementing a reporting tool that will continue to improve our response time in the future.
One of the best apps I have used, not only a great app but also, the customer support is top notch, emailed and within the hour my problem was fixed
Brocks Homebrew Supply
Great app, support is on point, my previous review mentioned some confusion I had on pricing and it was fixed before I knew it.
This app has allowed us to offer free shipping to our customers over a dollar threshold, while adding surcharges for products that we can't afford to ship for free. Very user friendly to setup but complex enough that I haven't come up with any shipping promotion ideas it can't handle yet.
Irelands Wild Eye
Absolutely fantastic app, very helpful Customer Service, made things perfectly simple for me as I would not be very technically minded myself, thanks again :)
Excellent app! Easy to install and configure! When I did my initial setup, I had some issues and called for support! I got immediate help and solved my problem within a matter of minutes! Tech support it top notch! I have products that are being shipped from five different vendors. That alone can be difficult, but Advanced Shipping Rules made it easy! One vendor in particular is a nightmare to ship from. Advanced Shipping Rules to the rescue.
This app EASILY takes the headache out of trying to figure out the right shipping combinations for your store! I'm using it with the Teescape app to create custom shipping rates depending on how many t-shirts are ordered and where in the world they are shipping to; couldn't have done it any other way with such simplicity.
The user interface/settings are super simple to navigate and even though it does require Shopify's Real-Time Carrier Rates feature, it's well worth the money. I started on Shopify's monthly basic plan and was already planning to upgrade to annual billing for the cost savings, but when you upgrade to annual billing you can also ask Shopify to give you the Real-Time Carrier Rates feature for free. Some reviewers don't like that this specific feature is needed to use this app, but realistically, any website owner that is seriously planning on being in business for the long run shouldn't mind making that decision anyway. It's a no-brainer when you realize how much this app can make your site's shipping work smarter and not harder.
great app for combining real time rates with manual rates if you dropship from different locations or carry a variety of dropshipped and stocked products.
one of the only apps that will let you combine your manual rates + printful rates.
would definitely recommend!