Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 15, 2023

After uninstalling this app to find out I have to reinstall it to down the plan(something I tried before the uninstall though the option was not there) to stop charges as just uninstalling it does not do anything even though Shopify states they will send through to delete all data on uninstall,it now does not install due to a server error message that turns up over & over again both through the reinstall button on the uninstalled app section on Shopify and through their app store & talking with Shopify help support did zilch.

New Zealand
5 months using the app
Vgang replied June 15, 2023

Dears at Bunakaz,

Thank you for bringing this issue to our attention. We apologize for any confusion or inconvenience you experienced with the VGANG platform.

To stop the charges for your plan, you can easily downgrade your account to the free plan from the "Plans" tab in the settings section of the VGANG platform (vgang.io). If you encounter any difficulties, please provide us with the email address associated with your VGANG account, and we will promptly assist you in stopping your plan.

March 16, 2023

The platform has been such a dream to find! It's been hard to find eco-friendly drop-shipping platforms/companies that:

1. have products you like
2. have amazing customer service
3. easy to use platform

I was able to get in touch with the team very soon after reaching out. They hopped on a call with me and helped me get set up. Really great find. I know it's just a matter of time before this best-kept secret blows up so get in early and support a great platform!

Running With Wolves
United States
4 months using the app
September 16, 2023

I stumbled upon this company and have been happily surprised with the quality and variety of products I am able to access through this app. The integration was seamless and when I had questions they were prompt to answer them. It would be fabulous if there was a live chat available, however it made little difference to my outcome. I'm looking forward to seeing what my customers have to say about the service they receive.
So far I'm a very happy camper.

I'd definately recommend VGANG for the ethical drop shipper.

About 2 months using the app
Edited April 9, 2023

I wanted to use it, I really did. Giving it three stars because they do have good products. It just costs way too much for a small seller like myself. No... it isn't free. Their paid plans start at €30.00 which is around $33 USD per month, or €180 per year ($197.92 USD), which is not bad, but you are limited to 100 products/10 checkouts per month. To get the most out of this app you would need to go with their Unicorn Plan which is €480/year ($527.78 USD) or €120.0/month ($131.95 USD). While subscription rates like this are not unheard of, it's a little bit out of reach for small-scale vendors like me. Too bad, this company really does have great products. I will very, very likely come back and check this app out again when I can afford it.

The Knickknack Shack by Darthside LLC
United States
About 2 hours using the app
Vgang replied April 9, 2023

Thank you for taking the time to provide feedback on our pricing plans. We understand that our subscription fees may seem high for small-scale vendors like yourself. However, as a private company, we need to generate revenue to cover our operating costs and invest in improving our services.

We designed our pricing model to be flexible and grow with our retailers' business. Our lower-priced plans are ideal for smaller businesses that are just starting out and have limited product offerings. As your business grows and you need to expand your product offerings and checkout volume, you can upgrade to our higher-priced plans to accommodate your needs.

Additionally, unlike other platforms, we do not charge extra fees as a gateway percentage or any other hidden fees. Our pricing is transparent, and we strive to offer a fair and competitive rate for our services.

We appreciate your interest in our platform and hope that you will consider our free option to test our services and see if it is a good fit for your business. Thank you for your feedback, and please let us know if you have any further questions or concerns.

December 30, 2022

Love these guys, their services are first-class, super friendly, super fast and super helpful. A very good app for those looking for big variations of vegan and planet-friendly products in stock!

FZ Stores
United Kingdom
17 days using the app
Vgang replied January 21, 2023

Thank you for your kind words. We are doing our best to provide a good experience for you.

March 30, 2023

We can only recommend this app and the support. We're still fairly new here, so we're lacking perspective here and there. But the app is self-explanatory. We had a very big technical problem with the connection between our shop and the app. However, this was solved by Catarina with a lot of effort and patience. Thank you so much again.

4 months using the app
November 24, 2022

The VGANG App is an amazing platform. Specialising in Vegan, Eco and Sustainable goods. It was quick to install, dead easy to pick out your favorite products, and equally simple to add to your store! For any questions.. the customer service is fast and responsive, friendly and the staff genuinely act in your best interest and try to resolve things ASAP. Couldn't recommend enough, I've used other drop shipping apps and VGANG takes all the hassle out of choosing, listing and updating products!

Drop Dead Vegan
United Kingdom
6 months using the app
Vgang replied January 21, 2023

Thanks for your honest words and for being patient with us. We are working hard to provide a good experience for you.

Edited February 6, 2023

Hello, i can't connect anymore, it said (oups something went wrong). I reinitialize my password but the same error message, and when i want to creat an other account the same message appear. I will obviously change my review if the issue is solve !
(update : problem solve)

5 months using the app
Vgang replied February 3, 2023

Dear, we are so sorry for the inconvenience.

Please kindly book a meeting with our support team to help you in this case.

March 6, 2023

This app is highly recommended! It differs from other dropshipping apps that 'only' offer bulk products and don't have a clear focus.

VGANG attaches great importance to sustainable and eco-friendly products and thus offers a selected and convincing range.

We are very convinced of VGANG and are happy that there is finally a dropshipping provider that offers both suppliers and retailers the opportunity to offer 'green' products.

First class and very friendly support! We can only recommend this app!

Grüne Liesl
13 days using the app
August 2, 2023

This outstanding app is a rare find that stands out in the vast marketplace. With its intuitive interface, open-door policy, and eco-conscious mission, it's truly one-of-a-kind. I'm thrilled to recommend this gem that empowers sustainable consumerism. Its customer-centric approach and innovative features had me coming back to leave this five-star review. Find out for yourself - you won't regret discovering this revolution in conscious purchasing.

United States
About 1 month using the app