Reviews (61)

Overall rating
2
Counts per rating level
  • 18% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 66% of ratings are 1 stars
August 2, 2022

I think this app is good. After reading all the bad reviews; I was sceptical. However; if you take your time to understand the app; and use the customer support when needed; you will handle this app without problem in no time. The customer support is helpful. The support replies within the timeframe expected. I recommend that you make a instructional video similar to what you offer WooCommerce users. Also a manual. Maybe you allready have it; but I have not found it :) 5 stars.

Domingo.no
Norway
Over 1 year using the app
Woosa replied August 2, 2022

Hi Domingo.no,

Thank you for your 5-star review, we really appreciate!

Also your feedback is very helpful, we'll improve our documentation and make sure we will record a similar video which we already have for WooCommerce.

Good luck with your business, you know where to find us if you have any questions!

Kind regards,
Team Woosify

Edited December 10, 2021

This app charges you without asking. You just need to add it and even if you do not open it ever, it still will take your $29. It is not worth it to comment more...

Bragga Home Solutions
Bulgaria
About 2 months using the app
Woosa replied December 10, 2021

Hi Bragga Home Solutions,

As you might know as a user of Shopify, an installed Shopify app will be automatically charged even if you have not opened it.

If you want us to do not charge, then please cancel the installation of the app and request a refund via the Shopify Support agency.

It is not very efficient to communicate via a review. We can assist you with anything via phone, live chat or email. Just contact us via woosa.com/support and we are happy to help!

Best regards,
Team Woosa

August 24, 2023

Ich habe noch nie eine schlechtere Dropshipping-Plattform gesehen! Sie zahlen 30 Euro pro Monat, um einige Produkte zu verkaufen, für die Sie nichts verdienen. Sie haben enorme Preise und verkaufen auch online zu Preisen, die weit unter dem liegen, was Sie als Wiederverkäufer erzielen können. Sie haben keine Chance, ihre Produkte zu verkaufen. Außerdem habe ich zwei Tage lang versucht, das 30-Euro-Abonnement aufzugeben, und Ihnen wird keine Möglichkeit dazu gegeben. Maskierte Täuschung! ICH EMPFEHLE ES NICHT!!!

Market99
Germany
About 1 month using the app
Edited October 9, 2022

EDIT: After a full week of using the app I must say it is definitely worth the money. Not only is it a great workaround for the 15mb csv file limit, it also lets you choose which categories you need. Imagine if you had to figure that out in a csv file without messing up the formatting. One small thing though: I hope you'll make the product upload go faster in the future :)

BOONDAHL
Belgium
11 months using the app
Woosa replied October 7, 2022

Hi Boondahl,

Thank you for your edited review, we appreciate!

The speed of upload will be improved in November 2022. So a little more patience is needed!

You are free to contact us, normally we'll answer within hours via support@woosa.com.

Kind regards,
Team Woosa

Edited July 21, 2021

Waste of time , there is no way to start 30 days trial , once you register they will take you to VidaXL site and they are asking 30Euros to Join and Start Dropshipping . There is no need for this plugin , you can directly start dropshipping with VidaXL , Misleading!

Shoplane Australia
Australia
About 1 month using the app
Woosa replied July 21, 2021

Hi Shoplane,

Sorry that you feel like we're misleading you.

We - Woosa - are the developers of the plugin. VidaXL is basically a seperate company who provides the dropshipping solution. Therefore we both charge a subscription fee, since we both have done an effort to make a solution available.

However, it seems this is not clear from the beginning. Therefore we'll adjust our introduction text. Thank you for the heads up!

Best regards,
Team Woosa

Edited July 16, 2021

Unfortunately does not work as hoped :-( the prices are overwritten with the B2B prices despite the settings - that's a disaster with 1,000 products! The price calculation settings are not logical and also not understandable. For me as a Shopify webshop provider, NO recommendation !! In the worst case, it causes enormous losses if you do not recognize quickly enough that the net prices are suddenly in the online shop.

Dein Gartenbedarf
Germany
26 days using the app
Woosa replied July 16, 2021

Hi Dein,

Sorry to hear that you're confused by our settings.

Did you know we have a support desk, which is ready to help you on a daily basis? We will invest some more time in documentation for this app and explaining every setting in detail, based on your feedback.

Please feel free to contact us via support@woosa.com or +31 (0)320 - 33 77 77.

Best regards,
Team Woosa

July 15, 2021

This app is great , The app support are also very good and will solve any issue that you have. Vidaxl products are importing with prices and pictures etc all looks great just need sales now :-) Thank you

luscioushomes
United Kingdom
8 months using the app
Woosa replied July 15, 2021

Hi Luscioushomes,

Thank your for this positive review, we really appreciate!

Good luck with realizing sales. If you need our help our assistance with something, you know where to find us. We're happy to help!

Best regards,
Team Woosa

Edited June 14, 2021

It was a big learning curve and initially I left a negative review but I have now learned through my own mistakes how the app functions, I had some major downtime due to import errors I made but there doesn't seem to be any sort of user guide and you basically learn as you go, you will make mistakes and curse it but once you figure it all out it all seems relatively simple, now that I understand it, it is an invaluable tool for me. Further Update: The app continues to get better and the new fulfilment ability has saved a lot of extra work.

EmeraldXL
Ireland
8 months using the app
Woosa replied April 4, 2021

Hi EmeraldXL,

Thanks for the edited review, this is good feedback for us!

We're going to create better manuals and tutorial videos, so that the functionality of the app is clear before you start.

Hopefully you will have lots of sales. You know where to find us if you have any further questions!

Greetings,
Team Woosa

Edited April 23, 2021

I have spent incredible amount of time and also some money Guinea pig testing this beta app. It's a shame that we have to pay to be testing this clearly buggy and not working app as you can see from other reviews as well. The product import stops for no reason and it will create duplicate products if it is run again. Duplicate products with same SKU's also show different stock quantities so it would create a lot of problems if someone would rely on this app for selling. Also there is no documentation available.

Sisustajankoti
Finland
22 days using the app
October 14, 2022

Stunden von Arbeit zum Produkttexte schreiben, Preisgestaltung, Foto Bearbeitung, und etc. gingen verloren, weil die App die Daten einfach überschreibt !!!!!! DAFÜR GIBT ES KEINE ENTSCHULDIGUNG, ICH HABE TAGE DARAN GESESSEN !!!! ICH BIN EXTREM SAUER !

Cats-shop24
Germany
16 days using the app
Woosa replied October 18, 2022

Dear Cats-shop24,

Even though it is a shame that all your work is lost, this has nothing to do with the functionality of our plugin.

You can configure in our settings to NOT update content like description, title and so on. Probably you have misconfigured these settings?

If you need any help with setting up our app, you can always reach out to our support desk via support@woosa.com.

Hope to hear from you soon!

Kind regards,
Team Woosa