Reviews (395)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display reviews, enhancing e-commerce credibility and influencing customer purchases. It is praised for its ease of use, seamless integration, and features like mass review uploads, customization options, and support for photo and video reviews. Merchants appreciate the reliable performance, exceptional customer support, particularly from team members like Yusuf, and its affordability. The app effectively handles reviews across different product variants and improves site aesthetics, offering a strong return on investment.
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We installed this app and were so suprised how quickly we began to gather reviews. Install was easy and we were alble to invite past customers to leave product reviews right away which they did! We have tried other reviews apps (including some VERY expensive ones) and did not get the same results. Also the customer service is excellent. We had a small problem with our store (not the app) and this was sorted almost instantly! We would be happy to reccomend to anyone and will be using this app from now on! Thank you!
Very great app Yusuf was so much help to help m improve my website and reviews! definitely hop on this app if you need reviews
I am delighted to share my experiences with this phenomenal application that has truly surpassed my expectations. With our ambitious plans in mind, this app has proven itself to be a crucial aid, consistently delivering remarkable functionality and usability.
The intuitiveness of the interface is noteworthy, making it incredibly user-friendly and simple to navigate. Each feature is well-implemented, demonstrating a clear understanding of user needs. The developers have crafted an excellent tool that substantially supports us in achieving our objectives.
However, what sets this application apart from others is not only its technical brilliance, but also the unparalleled customer service. In our case, we had the privilege of interacting with Yusuf, who served as our contact person. His unwavering commitment to assisting us, combined with his profound knowledge and professionalism, greatly contributed to our positive experience.
Yusuf consistently displayed exceptional dedication, always providing prompt, comprehensive, and courteous responses. His hands-on approach, helpful advice, and genuine care for our objectives transformed our journey with this application into a gratifying experience. His service undoubtedly sets a benchmark for others to strive towards.
In conclusion, I highly recommend this app for anyone seeking a reliable, user-friendly, and effective tool. With its top-tier customer service, particularly thanks to Yusuf, it stands as a paragon in its field. This combination of software excellence and stellar customer support truly sets a standard that is difficult to surpass.
Great app. We were using it on Wix, but this year we have decided to move to shopify. As we moved our shop, we were taking helpful crowd app with us too.
Yusuf from HelpfulCrowd was very helpful, while we were moving our reviews and adding widgets to the new store.
Fast response to requests and he has even offered his helped when he spotted that we have not display our widgets.
Higly recommend!
Still new to the app, but so far it looks very user friendly and affordable. What has impressed me the most is the prompt and friendly customer service I received from Yusuf... he is lightning fast and understood exactly what I needed. Will definitely recommend.
Dear Ross and Specter,
Thank you so much for your kind review! We're delighted to hear that you're finding our app user-friendly and affordable. Our goal is to make the experience as seamless as possible for our users, and your feedback is a great testament to our efforts.
We're thrilled to know that you've had a positive experience with our customer service, particularly with Yusuf. We pride ourselves on providing prompt and friendly support to our customers, and Yusuf's lightning-fast responses and understanding of your needs showcase our commitment to excellence.
Your recommendation means a lot to us, and we look forward to continuing to provide you with outstanding service as you explore the full potential of our app. Please don't hesitate to reach out if you have any questions or need further assistance – we're always here to help!
Thank you once again for choosing HelpfulCrowd, and we wish you all the best with your business.
Warm regards,
The HelpfulCrowd Team
Apart from this app being so inclusive of everything you could possibly need in a review app, the customer serice has been outstanding. They practically set it up for me and then Yusuf made the design changes I wanted, making it a sure thing that I would recommend this app to anyone and everyone.
Excellent Customer Service!!! Yusuf and Anna were amazing!!! Got everything up and running for me in less than 10 minutes. Great app! Does everything I need plus some things I didn't realize would be a big benefit. Any ecommerce site concerned with repeat business would benefit from this app.
Dear KwikSilverEmbroidery.com,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with our customer service team, especially with Yusuf and Anna. It's fantastic to know that they were able to get everything up and running for you in such a short amount of time.
We are delighted to hear that our app is meeting your needs and providing additional benefits that you didn't even realize would be helpful. Our goal is to provide the best possible service and features to our customers, and we are glad that we were able to exceed your expectations.
We greatly appreciate your recommendation for any ecommerce site concerned with repeat business to benefit from our app. Thank you for choosing our app, and we look forward to continuing to serve you in the future.
From Team HelpfulCrowd
This app is extremely easy to use and a wonderful way to show the social proof of our products! The customer service is absolutely outstanding and I can't say enough amazing things about the team! Any question, any issue and they are super quick to resolve it!
Hello Global Cupping,
Thank you for your fantastic review! We're thrilled to know that you find our app extremely easy to use and an effective way to showcase the social proof of your products. We take pride in delivering outstanding customer service, and it's wonderful to hear that our team has exceeded your expectations.
Your kind words and appreciation for our team's responsiveness in addressing questions and issues mean a lot to us. We're dedicated to providing a seamless experience for our users.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you for choosing HelpfulCrowd, and we wish you continued success with your business.
Warm regards,
The HelpfulCrowd Team
Ian and the team are amazing. They go above and beyond to help. I selected their app as the features available are so much more advanced than on other product review apps. I can't recommend them highly enough.
Thank you for the kind words Jodi. Just so glad that we were able to help get you setup and started and being able to collect reviews in your sleep ;-)
We love supporting grassroots entrepreneurial businesses like yours...keep up the great work for all those mothers out there!
Yusuf was fantastic! He helped me troubleshoot and solve my tech issues in minutes! Love the ease of this product and the customer service support!