Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional, short videos for product promotions and social media. It offers various templates and music options, and allows direct video uploads to social media. Many reported increased customer engagement and praised the responsive customer service. However, some desire more customization options, such as featuring multiple products or adding more images and different music.

Edited July 20, 2021

FREE to install and make a video with a watermark then an annual fee of 100s to actually use or get the video created. Adobe Premire is cheaper

ei8hth.com
Australia
About 2 hours using the app
Vimeo, Inc. replied July 20, 2021

We appreciate your feedback. You can create, save, & publish beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (without the PRO sticker) & do not exceed a 30-second final video. Videos made with our free version have our watermark on them as well. Give it another try & let us know how you like your video.
Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade

September 6, 2020

This was chaos. I rather go be to using promo.com they have the same thing, i do not know who copied from who, but promo app is far better than this. Sorry..i have to delete it.

Killer Fit Athletics
United States
About 2 hours using the app
Vimeo, Inc. replied September 6, 2020

We are sorry to read that you feel that way. What has brought you to that conclusion? How do you feel we can improve our app for a more well-rounded experience for you? Let us know!

July 15, 2020

The variety of fonts, music and landscape/format images don't quite offer enough variety, my brand is very specific, would love to utilize if there were more options. It is very user friendly though. Thank you

Pauline Farace Beauty
United States
About 1 hour using the app
Vimeo, Inc. replied July 19, 2020

Thank you for your feedback. Your input will be taken into consideration as we’re constantly working on improving our product and service.

September 22, 2020

It's a great idea. But when you share the video to your Facebook, when folks click on the video, it makes them open or download the Magisto app instead of just playing the video with this free version.

Up Till Dawn Records
United States
About 1 hour using the app
Vimeo, Inc. replied September 22, 2020

Thank you for your feedback. Feel free to reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can troubleshoot and help resolve the issue.

January 14, 2021

This one video has already helped me save so much time. Now I can create in minutes, rather than hours. Can't wait to see what else is available (I know I've barely scratched the surface!). I'll likely update my review once I've had a chance to play with it some more. For now, VERY impressed!

BrownEyedNaturalsCo
Canada
About 1 hour using the app
Vimeo, Inc. replied January 17, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

Edited August 28, 2021

I tried to use this app to turn my existing product photos into a video on my website using the shopify platform. It would not let me imbed the final video the website or save without paying a monthly $20 fee. it says free but its not. I even kept the video less than 30 seconds as stated and used a free templete. In this case it was the NO FILTER template.

StoneBase
New Zealand
About 1 hour using the app
Vimeo, Inc. replied August 29, 2021

Thanks for your review. Free users can't remove the watermark; that's the trade-off. With an upgrade to Plus (or higher), you can choose if you want to include the watermark on your video. Feel free to reach out to us at https://vimeo.com/help/contact with any other questions.

October 25, 2022

not even integrated, takes you to vimeo website. Not as easy as the app page makes it sound. you still need to manually select images. it doesnt just create videos without imput. Also not free to actually USE the videos.

personalmementos
United States
About 1 hour using the app
March 25, 2021

Would be nice to be able to add audio files that are not music. I sell sound effects and would like to use the video preview generator for marketing.

Sound Spark LLC
United States
About 1 hour using the app
Vimeo, Inc. replied March 29, 2021

Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.

September 7, 2020

I tried this app and I wanted to like it. I've been using promo.com app and this one fell short in comparison. The text styles look really outdated and once you start editing a video, the text editor is tedious and you cannot easily change the style.

I couldn't even have the video displayed on my store, which is good as I was just testing the functionality.

It's free though, I'll give them that, but the current rating of 4.8 tells me that most of the reviews might be misleading.

Copperandmain
United States
27 minutes using the app
Vimeo, Inc. replied September 8, 2020

Thanks for your feedback! Actually, we're just putting the final touches to the next generation of our app. We hope to have it available for everyone shortly. In the meantime, can you please tell us why you weren't able to display the video on you store? We'd like to learn more about this in order to improve our app.

November 4, 2021

Good app but we need to go pro which is only annual base - we would use the app for new products only, meaning 3 times a year making the $240 stiff compared to other video platforms.

My Small Store
United States
16 minutes using the app
Vimeo, Inc. replied November 5, 2021

Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.