Reviews (685)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows even beginners to quickly create professional-quality videos. It is noted for its time-saving features, including a variety of templates and easy social media sharing options. The availability of a functional free version and responsive customer support are also highlighted, enhancing online store presentations and marketing efforts with minimal effort.

September 7, 2020

I tried this app and I wanted to like it. I've been using promo.com app and this one fell short in comparison. The text styles look really outdated and once you start editing a video, the text editor is tedious and you cannot easily change the style.

I couldn't even have the video displayed on my store, which is good as I was just testing the functionality.

It's free though, I'll give them that, but the current rating of 4.8 tells me that most of the reviews might be misleading.

Copperandmain
United States
27 minutes using the app
Vimeo, Inc. replied September 8, 2020

Thanks for your feedback! Actually, we're just putting the final touches to the next generation of our app. We hope to have it available for everyone shortly. In the meantime, can you please tell us why you weren't able to display the video on you store? We'd like to learn more about this in order to improve our app.

November 4, 2021

Good app but we need to go pro which is only annual base - we would use the app for new products only, meaning 3 times a year making the $240 stiff compared to other video platforms.

My Small Store
United States
16 minutes using the app
Vimeo, Inc. replied November 5, 2021

Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.

March 1, 2021

First I downloaded the app, it auto connected to an unrelated client vimeo account without asking me. I then had to disconnect, create an account for my business. Then I see templates, some with a “Pro” badge. So I click one with no pro badge. Then it tells me I need to download the vimeo app. Download the app and it’s sideways, no tablet version. Then it asks me what kind of videos I want to make, and eventually asks me for money to do anything. Total waste of my time.

Kamerastore.com
Finland
13 minutes using the app
Vimeo, Inc. replied March 1, 2021

Hi, thank you for your review. We’re sorry to read about your experience with our app. Please note that the optimal VC for Shopify experience occurs when operated on a computer or laptop, as it is not supported on tablets nor mobile web. For additional information or so we can assist further, could you please reach out to us directly at https://vimeo.com/help/contact?

December 7, 2020

asking for £40 per month to add a logo to the video. What a useless app. Also how hard is to allow using your product images directly from your shopify products

Lozain.com
United Kingdom
7 minutes using the app
Vimeo, Inc. replied December 8, 2020

We appreciate your feedback. Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade
Additionally, how a video is created is up to you! Our highly customizable templates allow you to piece together a video relatively quickly while still letting you insert your own elements (footage, images, copy, and more). Starting from scratch lets you execute on a specific vision, and is a great option if you know exactly what you’d like to do. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.

December 21, 2023

The Compressor Warehouse
United Kingdom
About 2 months using the app