Reviews (200)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales, growing email lists, and increasing social media followers. They praise its ease of use, straightforward setup, and exceptional customer support. The app integrates well with platforms like Shopify, Klaviyo, and Mailchimp, offering robust customization for effective contest management. Features like voting systems and bonus entries enhance customer engagement, while appealing templates improve brand presentation.

April 22, 2020

7-day trial period is misleading in a sense that you can only access 10 entrants data during the trial and you need to pay $49 for the rest. Not clear on sign-up. I'm sure nobody is hoping to run a competition and receive less than ten entrants so the trial period is essentially useless. Be ready to fork out.

Gay Threads Co.
United Kingdom
6 days using the app
ViralSweep replied April 22, 2020

Hi there,

We're sorry you are unhappy with how we price our product and handle our trials. The sign up page has a link which says "What is included in your trial" which ...

Edited March 1, 2018

Too expensive. Not built for small stores.

Lovely Clothing Company
United States
1 day using the app
ViralSweep replied March 2, 2019

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to ...

Edited January 18, 2021

This app is poorly priced, the features seem good but the price isn't helpful when trying to decide what app to use for contests. If it were $20/month it would be worth it. $200 USD/month to be able to use on 1000 orders does not seem worth it. $2400 USD/year for a feature that shopify should have as part of their platform is unfortunate. Edit: Developers response did not address the point made ...

HOX Hockey
Canada
About 21 hours using the app
ViralSweep replied January 18, 2021

Hello,

Our records show you never signed up for an account - you simply installed the app, looked at pricing, then left a negative review 3 minutes after installing the app ...

August 2, 2019

Not a fan of app indication that there is a free version only to sign up and see that there isn't one. There is a free trial, but after 7 days it will charge you a minimum of $45. Please remove the "Free Plan Available" from the app.

Black Lava Vape
United States
About 20 hours using the app
ViralSweep replied August 5, 2019

Hello, our records show you never signed up for an account. We are sorry you would feel the need to leave a negative review having never used our app. The "free plan ...

April 6, 2023

The customer support is amazing. The app works great, but the support team makes sure your questions are answered, and that is crucial when adding an app that is the first thing a customer sees when they go to your site. Big shout out to Aldin the support rep.

Light As Air Boats
United States
11 minutes using the app
ViralSweep replied April 17, 2023

Thank you so much for your 5-star review! We are so pleased to hear that our customer support was amazing, and that Aldin was able to help you out! If there's anything else ...

August 6, 2018

I am giving 2 stars not because it's a bad app, but because the price / feature structure is pretty crazy. The app really is only useful at the $399 per month level. If you don't pay that you are very limited in features... no hashtag contest, no custom editing options, no analytics, etc, etc. So if you have a huge store and $399 a month to you is nothing, then it's probably worth trying out. But ...

Shop Nixxle
United States
40 minutes using the app
ViralSweep replied March 2, 2019

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to ...

August 23, 2013

This app is exactly what we were looking for, and I CANNOT say enough about their customer service. Not only did they help answer the questions we had (which were many, because our IT help was out of town) but they gave us some great advice on how to use, and how to improve the app visually and functionally. I will be recommending this app to everyone I work with. Thanks guys!

michellemoney.com
United States
September 25, 2013

The app just works! Giancarlo, was more than generous with his time and explained the setup thoroughly. The customer service was exceptional! More importantly is that within 30 minutes we initiated the app we received 72 entries into our contest after just 3 days. Many of the entries liked us and shared the contest on facebook to get more entries. As to whether more f/b likes turns into more ...

Shirt Battle
United States
October 14, 2013

I recommend this App. It offers good flexibility in terms of styling the sweepstakes entry page, and it’s a great way to drive engagement with a brand by offering (it’s an optional setting) extra points to those who engage with the brand on social media, in addition to collecting email addresses through the sweepstakes entry. The customer service is super fast and very helpful. They offer a ...

Chuckle Farm
United States
December 14, 2013

Great App, very user friendly and the staff is always there to help with any questions. Grew my email list and FB likes as told!!

Pretty Rebellious Boutique
United States