Reviews (190)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting ROI, with reports of monthly sales increases from 40k to over 250k. It's effective in expanding email lists and social media followings, with one merchant collecting 1,500 emails in just 24 hours. The app supports various promotions like sweepstakes and contests and is noted for its user-friendly setup and Shopify integration. Key features include customizable templates, bonus entries, and smooth winner selection, along with integrations with email platforms like Klaviyo and social media channels. Merchants appreciate its capability to manage large volumes of entries and continuous improvements based on feedback. Support is a strong point, with team members like Aldin and Giancarlo recognized for their responsive and helpful service, including customization assistance and proactive campaign optimization advice, leading to high merchant satisfaction.

September 4, 2024

Our experience with Viralsweep has been great! We’ve got more than what we needed. We had a big giveaway and it got more than 10K entries. All process was on our side and on customer side were great. Our communication with the customer support team was also excellent!

Ontrail Store
Türkiye
6 months using the app
ViralSweep replied September 20, 2024

Wow, that's awesome - congrats! So glad you've had such a positive experience. Thanks for your review.

October 1, 2024

Incredible service, fast correspondence, and helpful customer support. The app looks great and easy to use. Highly recommend.

Beckah Shae
United States
Over 1 year using the app
September 17, 2024

These guys have been very helpful and the app is quite good!

Albe's BMX
United States
9 months using the app
ViralSweep replied September 20, 2024

Cheers! Thank you

September 9, 2024

An amazing app which our business couldn't live without. I don't have much knowledge in coding but Aldin went above and beyond to simplify it enough for me to understand. He was patient and waited on chat for me until I had sorted it. Thank you very very much!

Historia Prize Draw
United Kingdom
2 months using the app
ViralSweep replied September 20, 2024

Thank you for taking the time to review our app. Great to hear that ViralSweep can help you successfully run giveaways and that our specialist Aldin was able to help you above and beyond.

July 24, 2024

ViralSweep is the absolute best giveaway platform for e-commerce brands, providing top-notch customer service and timely communication every time. If you are looking to run giveaways for your company, look no further. They are very knowledgeable in the compliance and technical aspects of running a successful giveaway. Our ROI has been HUGE! 10/10 Would Recommend!!

MysteryPokeSlabs
United States
3 months using the app
ViralSweep replied September 20, 2024

LOVE to hear this! Thanks so much for taking the time to write a review.

July 22, 2024

The software works great as intended. The support for managing a giveaway has been great as well. Customer support has always been helpful when support is needed or there were questions.

Rebel Optics
United States
2 months using the app
ViralSweep replied September 20, 2024

That's great to hear, thank you!

September 18, 2024

The negative reviews here are correct. It's overpriced.
The basic package offers very limited functionality.
The next tier is a full $150 more which is a crazy jump.
If it was $99 then fine...but $199. Its madness.
It really bothers me because the tool itself is good. But only big businesses will afford it.

The Present King
United Kingdom
13 days using the app
ViralSweep replied September 20, 2024

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits.

However the one you needed specifically on the giveaway you want to run is a premium integration only available on our Business plan. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

August 30, 2024

A++++ was there every step of the way to get me set up properly.

TAXI GARAGE
United States
17 days using the app
ViralSweep replied September 20, 2024

We're always here to help! Thanks for your review.

September 6, 2024

Customer service is always there for you, quick to set up.

BEST.DAY.EVER.
United Kingdom
18 days using the app
ViralSweep replied September 20, 2024

We aim to please! Thanks for your review, means a lot to us.

August 9, 2024

Highly recommended. Customer Support has been amazingly helpful and quick (Thank you Aldin). Easy to set up and configure.

WRX Nation
United States
15 days using the app
ViralSweep replied September 20, 2024

Thanks for the kind words!