Reviews (195)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting key business metrics such as purchases, social media followers, and email sign-ups through giveaways and contests. It's praised for its ease of setup, robust features like seamless Shopify integration, and customizable options that enhance brand visibility and customer engagement. The app's reliability and user-friendly interface are notable, along with exceptional customer support from team members like Aldin and Giancarlo, who are quick to resolve technical issues and assist with setups.

November 7, 2024

Amazing tool to grow your brand! Much better than a regular email sign up form. This lead to more purchases, social followers AND emails! Amazing tool. 10/10

Longboi & Co.
Canada
Almost 4 years using the app
October 4, 2024

We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless!

John Malecki
United States
Over 1 year using the app
September 4, 2024

Our experience with Viralsweep has been great! We’ve got more than what we needed. We had a big giveaway and it got more than 10K entries. All process was on our side and on customer side were great. Our communication with the customer support team was also excellent!

Ontrail Store
Türkiye
6 months using the app
ViralSweep replied September 20, 2024

Wow, that's awesome - congrats! So glad you've had such a positive experience. Thanks for your review.

October 1, 2024

Incredible service, fast correspondence, and helpful customer support. The app looks great and easy to use. Highly recommend.

Beckah Shae
United States
Over 1 year using the app
October 7, 2024

Great customer service, the app works flawlessly for what we need. Very detailed guides on how to install and run things
!

Lux Supply Club
United States
3 months using the app
September 17, 2024

These guys have been very helpful and the app is quite good!

Albe's BMX
United States
9 months using the app
ViralSweep replied September 20, 2024

Cheers! Thank you

November 6, 2024

Stay away from this app. You can't even export the contacts one by one unless you want to upgrade to a 300+ a month plan. Plenty of other options out there that works best for small companies.

Brilliance Direct
United States
About 1 month using the app
ViralSweep replied November 19, 2024

Thank you for your feedback. We appreciate you sharing your thoughts. The import function is available on our Premium plan, which has been in place since the beginning. We designed this tier to support businesses with more advanced needs, while offering a range of other features at different price points.

If you're on a lower plan, we'd be happy to assist with importing contacts for you once or twice as a courtesy. We’re always looking for ways to improve and value your input. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

September 9, 2024

An amazing app which our business couldn't live without. I don't have much knowledge in coding but Aldin went above and beyond to simplify it enough for me to understand. He was patient and waited on chat for me until I had sorted it. Thank you very very much!

Historia Prize Draw
United Kingdom
2 months using the app
ViralSweep replied September 20, 2024

Thank you for taking the time to review our app. Great to hear that ViralSweep can help you successfully run giveaways and that our specialist Aldin was able to help you above and beyond.

October 24, 2024

ALDIN WAS VERY PROFFESINAL WITH MY QUESTIONS. I KNOW VERY LITTLE ABOUT COMPUTERS LET ALONE WEBSITE CONTROL. HE GUIDED ME STEP BY STEP ON HOW TO GET IT UP AND RUNNING. I ASKED ABOUT A MILLION QUESTIONS AND HE WAS EASY TO WORK WITH.

PAPITA PROMOTIONS INC
United States
6 days using the app
September 18, 2024

The negative reviews here are correct. It's overpriced.
The basic package offers very limited functionality.
The next tier is a full $150 more which is a crazy jump.
If it was $99 then fine...but $199. Its madness.
It really bothers me because the tool itself is good. But only big businesses will afford it.

The Present King
United Kingdom
13 days using the app
ViralSweep replied September 20, 2024

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits.

However the one you needed specifically on the giveaway you want to run is a premium integration only available on our Business plan. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.