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Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost email lists and social media followers, leading to increased sales and brand visibility. They value its seamless integration with Shopify, robust features, and customization options. The efficient voting system and entry management are also praised. Exceptional customer service, particularly from Aldin and Giancarlo, is frequently mentioned. Merchants also highlight the app's support for legal compliance in running giveaways and its feature to incentivize social media follows for more entries.

September 16, 2022

Very helpful support staff who stands behind their product! They are easy to get ahold of through chat and are willing and very helpful customizing your project.

King's Camo
United States
About 5 years using the app
April 13, 2021

Viral Sweep has been one of the most amazing app experiences I’ve had thus far. Customer service is extremely responsive and the owner is the one who is typically responding to customer service tickets. Talk about dedication. On top of that, the app has so many intuitive features to help bring your marketing game to the next level. Thank you Viral Sweep and Giancarlo for making my life 10 times easier!

Ride Clutch
United States
About 3 years using the app
Edited June 2, 2021

Top customer service! We have used this app for several of our contests, it works well and has lots of options to customize it and install it in different places. I would recommend this app to easily set-up and run contests.

mixmix.ca
Canada
Almost 3 years using the app
April 27, 2017

It's working better than we hoped. Setting up our first campaign was easy, just followed the step-by-step instructions. And the reporting is in depth. Overall, very happy with the app. And quick response from support too.

Rag Bone Bindery
United States
Almost 3 years using the app
April 1, 2019

ViralSweep has realized a simple concept: give people a low-barrier to entry and then bribe them to take action. Very useful, potentially hugely impactful (depending on your marketing strategy), but nothing earth-shattering, IMO.

What makes ViralSweet ⭐⭐⭐⭐⭐ is their Customer Service in conjunction with a solid product. Giancarlo is lighting fast with his responses and quick to help you find solutions.

If you want to grow your audience through social giveaways and promotions, it's a waste of your time not to use ViralSweep.

Hella Bitters & Soda
United States
Almost 3 years using the app
November 22, 2022

Great customer service! We had auto renewal on but we no longer use the app because of shrinkage in our industry. Viral Sweep refunded us the cost and let us cancel our plan without any hassle. Over the last two years, they have been great to work with.

TILT Scooters
United States
Over 2 years using the app
Edited August 23, 2018

I've worked with ViralSweep since the original version was released, and we always had strong results. I recently moved to the new version, which is a massive leap forward in functionality and user experience. Additionally, Giancarlo has been exceptionally responsive for all of my myriad inquiries. I 100% recommend this product!

UPDATE: I continue to recommend this app for its fantastic functionality, and Giancarlo just helped me customize the look of a particularly important promotion. Thanks, ViralSweep!

Sherpapullovers
United States
Over 2 years using the app
February 8, 2018

Absolutely essential app for list building with a ridiculously easy user interface and rock star customer service. Seriously this app is critical to growth and the customer service is outstanding.

Satisfye
United States
Over 2 years using the app
November 14, 2017

This app is amazing for building a database through a prize and the customer support by Giancarlo was exceptional. He even went into work after hours to help me install it correctly!

Travel Must Haves
New Zealand
Over 2 years using the app
December 20, 2017

Lightening fast customer service and top notch at that. This app has so many functions and features as well as some hidden ones that they are rolling out now that blow away all of their competition.

The documentation is clear and concise and you can make any kind of contest that you can dream up with this app.

For us we run a lot of contests to promote our designer swimwear and Women's fashion and it has been a fantastic tool to grow our audience and email lists.

Candice Galek
Founder https://www.bikiniluxe.com

Bikini Luxe Swim
United States
Over 2 years using the app