Reviews (177)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly boost sales and grow email lists, with reports of sales increasing from $40k to over $250k and email lists expanding by 1,500 within 24 hours of a giveaway. It's praised for its ease of use, seamless Shopify integration, and features like entry tracking and efficient winner selection. The integration with marketing platforms like Klaviyo and MailChimp is also valued. Exceptional customer support, particularly from individuals named Giancarlo and Aldin, is frequently highlighted. Merchants find it an effective tool for increasing engagement and sales through contests and giveaways.

July 13, 2021

Amazing Customer service and app! Works exactly how I expected and the pricing is good for the sales you can get from it if you use it properly.

badasscandle.com
United States
19 minutes using the app
April 6, 2023

The customer support is amazing. The app works great, but the support team makes sure your questions are answered, and that is crucial when adding an app that is the first thing a customer sees when they go to your site. Big shout out to Aldin the support rep.

Light As Air Boats
United States
11 minutes using the app
ViralSweep replied April 17, 2023

Thank you so much for your 5-star review! We are so pleased to hear that our customer support was amazing, and that Aldin was able to help you out! If there's anything else we can help with, please let us know.

August 6, 2018

I am giving 2 stars not because it's a bad app, but because the price / feature structure is pretty crazy. The app really is only useful at the $399 per month level. If you don't pay that you are very limited in features... no hashtag contest, no custom editing options, no analytics, etc, etc. So if you have a huge store and $399 a month to you is nothing, then it's probably worth trying out. But if your store can only justify the $49 or $79 level then there just aren't enough features to make this app worthwhile. For less money you can get more features from other apps and services.

Shop Nixxle
United States
40 minutes using the app
ViralSweep replied March 2, 2019

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits. Our next tier up is $199/mo, with offers the majority of our features. We only recommend the $399/mo plan for agencies and larger brands, and you absolutely do not need to be on that plan to receive benefits from the platform. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

September 25, 2013

The app just works! Giancarlo, was more than generous with his time and explained the setup thoroughly. The customer service was exceptional! More importantly is that within 30 minutes we initiated the app we received 72 entries into our contest after just 3 days. Many of the entries liked us and shared the contest on facebook to get more entries. As to whether more f/b likes turns into more sales is yet to be seen. This app is giving an elegant and cost effective way to find out.

In terms of development of new features Giancarlo, ensures me that they are busy adding more features to this app. I can't wait.

Keep up the good work!

Robert Lassers - ShirtBattle.com

Shirt Battle
United States
October 14, 2013

I recommend this App. It offers good flexibility in terms of styling the sweepstakes entry page, and it’s a great way to drive engagement with a brand by offering (it’s an optional setting) extra points to those who engage with the brand on social media, in addition to collecting email addresses through the sweepstakes entry. The customer service is super fast and very helpful. They offer a sweepstakes guide that is a must read. My one feedback is if users could customize the color of the pop-up bar.

Chuckle Farm
United States
August 23, 2013

This app is exactly what we were looking for, and I CANNOT say enough about their customer service. Not only did they help answer the questions we had (which were many, because our IT help was out of town) but they gave us some great advice on how to use, and how to improve the app visually and functionally. I will be recommending this app to everyone I work with. Thanks guys!

michellemoney.com
United States
December 14, 2013

Great App, very user friendly and the staff is always there to help with any questions. Grew my email list and FB likes as told!!

Pretty Rebellious Boutique
United States