Vitals: Reviews, Upsells & 40+

This is a review on their customer service.
Oh My Gosh. Where to start. First of all, there was an issue with my stores product tabs (I Thought) where as I could not see the Themes options to choose a different theme. Not knowing that I choose automatic which actually was the problem. Then I contacted them after I removed the app because I thought that it had an issue. URGGG Should never have done that because it caused more issues. Then i installed other apps similar while waiting for their app to be available again to download. Now when they contacted me and said yes i can get the app Vitals again, I immediately removed the other apps. Problem. The other apps left codes behind. URGG so they took 2 days finding the codes dealing with the issues and communicating with me all the way. Amazing. Finally all the codes were removed after contacting the other apps I removed for them to remove their codes. And not yessss. My tabs for my products on our store does what we want. I wish I could give 10 stars, They are amazing. Now looking forward to using the app to give a app review. Hope this helps someone avoid my mistake. When removing apps always contact the app people first to remove their codes. Lesson learned lolol

LOVE IT - the apps included in Vitals add functions that truly are vital for a successful online shop.

I have so far activated about half of the apps and will be activating a few more as time allows, and so far every one has worked perfectly without any need to contact Support.

The absolutely most useful app for me was Visitor Replays - what an eye opener!! A few months after starting our store I was feeling pretty pleased with it, until...I installed Visitor Replays and came face-to-face with the reality of the average visitor's 8 second attention span :-O

We had been getting a lot of traffic to our site, but not so many purchases. After one day of watching Visitor Replays, I saw the awful reality that of all those visitors, most were not getting past the first page. I could also see WHY. Which parts of the landing page woke interest, but lacked a CTA to capture that interest. I watched visitors take the time to scroll all the way down, and then just not know where to go from there and leave. I saw how all our carefully written product descriptions were doing absolutely no good, because we had not succeeded in providing new visitors with the right information and the right guidance to go further, during those crucial 8 seconds.

No, that wasn't a fun experience - but SO worthwhile!! Using what I learned of Visitor Replays, I got to work getting that important information where it was lacking and adding visitor guidance where I saw them getting lost - and watched our number of page views and sales soar.

I continue to watch latest site visits a few times a week, to continue improving.

Vitals is a very reasonably priced set of apps that really took our store to the next level of visitor experience.

If you're looking for an easy and efficient way to add important features to your online store, look no further than Vitals. This app offers a wide range of features that can help boost your sales, improve your customer experience, and streamline your operations.

One of the things I love about Vitals is its ease of use. The app is well-designed and user-friendly, so it's easy to navigate and customize the different features to fit your specific needs. Plus, the customer support team is always available to help if you have any questions or need assistance.

One of the standout features of Vitals is its ability to offer a wide range of tools in one platform. From email marketing to social proof and upsell/cross-sell tools, Vitals offers everything you need to create a powerful and engaging online store. Plus, the app is constantly adding new features and improvements to stay ahead of the curve.

Another thing I appreciate about Vitals is its commitment to affordability. With a low monthly fee, you get access to all the app's features, which can help you save money compared to using multiple different apps to achieve the same results.

Overall, I would highly recommend Vitals to anyone looking to enhance their online store's functionality and user experience. Whether you're looking to increase your conversion rates, build customer loyalty, or streamline your operations, Vitals has everything you need to succeed.