Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,791)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes features like upsells, emails, and pop-ups, which they find cost-effective compared to using multiple separate apps. They appreciate its ease of use and seamless integration with Shopify, which enhances store management and user experience. Exceptional customer support is also frequently highlighted, with a responsive team available 24/7 to assist with any issues. Additionally, the app is noted for its reliability and performance, maintaining site loading speeds and positively impacting sales and conversion rates.

June 4, 2024

3 Stars because its amazing app to boost sale, 2 less stars because its extremely expensive

PK LUXUS
Pakistan
17 days using the app
March 19, 2024

N'est marche pas comme je veux ! Applis payant mais ça ne veut pas cette argent!

Planète d'Enfance
Canada
About 1 year using the app
February 21, 2024

depuis les modifications impossible d importer les avis vers ma boutique

cuisineenor.com
France
About 1 year using the app
November 25, 2023

Interferes with automatic discounts within Shopify. The "bundle and save" feature of this app keeps adding extra discounts that it should not be in the cart (on top of the automatic discount from Shopify). Then when the correct price is shown at checkout, with only the automatic discount, I have disappointed/angry customers.

They fixed this for my previous automatic discount after some back and forth emailing, but it's annoying that I would have to do that every time I change my automatic discount. It's Black Friday, I don't have time for that.

Other than that, it's been a useful app. The reviews feature is probably the one I get the most use out of.

HyperSpring Toys
United States
About 3 years using the app
Vitals replied December 19, 2023

Hello there!

Thank you for your feedback. The Vitals app has a lot of upsell types that can be used without needing to create a discount code from Shopify. We sent an email with a more in-depth explanation of our upsell offers and recommendations on when to use them according to active campaigns.

Edited October 4, 2022

Una aplicación que llevo usando más de 1 año, en general está bien, tuve algún problema con alguna compatibilidad con una de las aplicaciones y otra aplicación pero quizás es culpa de la otra aplicación, no lo sé seguro. Intentaron ayudarme todo lo posible, eso es verdad.

Tienda Animal Luna y Copito
Spain
Almost 2 years using the app
February 27, 2024

NOT TOO BAD

FitPulseX
United Kingdom
About 1 month using the app
May 27, 2022

New to this app and like all the options they provide instead of adding so many different apps and customer service is fast. I am just waiting for the preorder percentage off so i won't have to use another app for that option

Fason De Viv
United States
10 months using the app
May 20, 2021

Although I speak English .I regret that vitals do not have a Spanish version as shopify.Nothing at all even the videos.
With respect to the videos, screenshots are missed and step by step (since it is only English) something more didactic than a boy speaking to the camera. Any newscast since the 90's is more interactive.

www.papopito.com
Spain
8 months using the app
September 28, 2023

The app features are nice, and the free trial period is decent to test the app, although I consider the price high for me at the moment, since I only used less than half of the built-in apps. Anyways, all of a sudden I started to have issues with this app, where I made changes and clicked "save" but the changes were not showing on my store, at least for me. Support tried to help but could not solve the issue after some time. Also for some reason I could not see the "Shipping Times" on my end, whereas they said they could see them. I guess I will look somewhere else.

Onglint
United States
7 months using the app
Edited March 1, 2020

This app has a lot of potentials. Apart from the fact that it made our page speed a bit better, all its 40+ apps only have basic functions. I don't mind having 5 great apps with the smartest algorithms for the price. I see myself deleting this app once my plan ended because I am not totally satisfied. This app has product bundles and search app yet I had to go download a better search app and a better frequently bought app from the shopify store. Tell me why I should spend double just two have 2 apps working right?

Their search app has no auto correct and looks very flimsy.

Lami Fragrance
Nigeria
3 months using the app
Vitals replied January 21, 2020

We value every review and opinion in order to improve our functionalities and cover as much needs as we can. Thank you!