Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,211)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one suite of features, including upsells, automation, and promotions, which streamline store management and cut costs. They praise its cost-effectiveness, reliable performance boosting sales, and exceptional customer support with quick, helpful responses via live chat. The user-friendly interface is suitable for both novice and experienced store owners, significantly enhancing business operations and customer experience.

January 21, 2025

App wont work if you want say Buy 2 get 1 free, you cant list variants such as flavours, you'd have to have all the same! Support comes back to you if your desperate for answers about every 1-2 hours. For £30 look about before getting this!

Galaxy Natural & Artificial Professional Flavours
United Kingdom
About 3 years using the app
December 3, 2024

As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.

During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually ...

Original Garage Moto
Canada
About 3 years using the app
Vitals replied December 4, 2024

Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.

While this can sometimes lead to ...

December 8, 2024

I can't see all these 5 stars. (1) Why on earth would any lead capture app give up the code to a fake email rather than deliver the code by email. That's the entire point of it. (2) If you use spin the wheel, all you have to do is click the page and it will go away. So, the decline statement is useless. Usage charges will break the bank. Every app promises conversions until you ask them about it. ...

BadAss Jack's Custom Gifts
United States
About 1 month using the app
Vitals replied February 12, 2025

Thank you for your feedback. We understand and appreciate all the points you’ve raised and have reached out via email with detailed responses.

Please rest assured that all ...

December 11, 2024

The app has created error in my footer and I can not contact the support.
Expensive for nothing

NuciaSkin
Canada
About 2 months using the app
April 11, 2024

the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....

ShopNoova
Hong Kong SAR
8 months using the app
Vitals replied April 18, 2024

Hi there!

Thank you for your feedback. Our app has a variety of functions that can be utilized depending on a store's needs. Keep in mind that conflicts with other Shopify ...

November 1, 2024

schlechter Support, kein Live Chat!

Benleo
Germany
10 days using the app
Vitals replied November 2, 2024

Thank you for your feedback.

We use modern technologies to provide the most efficient support. During peak times, live chat may automatically become unavailable so our ...

July 2, 2024

That who starting new store I don't recommend this app. price is too high for new stores . get other free apps that has same features

Siara™ BeautyCare
United States
17 days using the app
Vitals replied July 8, 2024

Hello there!

Thank you for your feedback. One of the primary benefits of our Vitals app is that all 40+ of our apps work seamlessly without any conflicts, compared to ...

May 15, 2024

Why you charging my account?
I did only the free trial+ I have email from your support that you not gonna charge me and now i see that you want me to pay 30$ - I didnt used your App even not in the free Trial.
Please fix it - you charge me for nothing.
waiting for update
thank you

Bestin
Israel
9 days using the app
Vitals replied June 4, 2024

Hello there!

We'd like to set the correct expectations that Shopify handles billing and the charging process. But we're always open to looking into and addressing valid ...

Edited October 28, 2024

die app funtioniert leider nicht bei mir, ich kann in mein. theme nichts nutzen.
wenn ich deinstalliere und wieder installiere habe ich keine 20 tage kostenlose nutzung mehr

Ezua
Germany
21 days using the app
August 22, 2024

broken! app not working properly, it cannot be removed from the footer, so that adding it anywhere as a section is not possible (because it cannot be removed)

Beyioon
Slovakia
10 minutes using the app