Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,535)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to consolidate multiple functionalities, such as upsells, product reviews, and bundles, into one application. This integration simplifies store management, reduces costs, and enhances performance. The customization process is easy, and the app's performance is smooth and reliable. Customer support is also praised for being quick, professional, and effective, significantly enhancing the user experience.

December 21, 2025

Vitals has been exceptional for me. It helped me convert customers and made upgrading my business easy. They always answered my questions quickly within the hour or right away. The team at vital have been great to me and i recommend them to e commerce owners at all levels.

Greycord Beauty
United States
Over 1 year using the app
December 18, 2025

Truly lives up to the name. There are so many features in the app that we love, like the Back in Stock and Bundle features. I like that you can customize where you see alerts so you choose where messages pop up.

I do wish you could customize the widgets themselves a bit more, but most work just fine.

Customer service is also great!

Geoffrey Siu Art LLC
United States
About 1 year using the app
December 3, 2025

I’ve been using Vitals for my store and the experience has been excellent. The app is powerful, fast, and packed with features that genuinely help increase conversions.

A special shout-out to the support team — they respond quickly and always go the extra mile. Jed helped me today and resolved my issue in minutes. Truly outstanding service!

Highly recommended for any Shopify store.

Nekelon
Germany
About 1 year using the app
October 23, 2025

Outstanding Support from Kliphord D. and Jed D.!
I had an issue with my cart drawer and Vitals upsell offers not showing correctly. Kliphord D. guided me through the whole process with patience and professionalism. He checked everything thoroughly, tested on his end, and made sure it worked perfectly on my live theme as well. Everything is now running smoothly! Truly the best support chat I’ve had in a long time quick, friendly, and effective. Thank you, Kliphord and Jed D.!

Silky Gem Crystal Candy
United States
About 3 years using the app
December 18, 2025

Fantastic support — fast and thoughtful.
The Vitals team helped us fine-tune our cart and review display quickly and precisely. Super responsive, clear guidance, and everything was implemented exactly as requested. Really appreciate the hands-on support!

RE LUMI Beauty
United States
10 months using the app
October 28, 2025

Vital has helped me scale and reach out to wider audience with handy tools aiding in cost cutting as well.

triQUIP Sports
India
8 months using the app
Edited October 1, 2025

This app has many great features. Here are two areas that could be improved for the future which the developers have assured me they are working on for the next version.

1. The code looks strange on checkout page. It divides the value of the giveaway product across all the items in the cart. Instead of just subtracting the one item.

2. If we want to give away just the smallest size variant, we have to create a dedicated page for that variant. The vitals app wants to give away any sized variant on that product page. It is a pain to set up a dedicated variant page to giveaway just one variant size. 

Wilderness Poets
United States
Over 3 years using the app
Vitals replied October 2, 2025

Thank you for sharing your feedback!

We’re glad to hear you’re enjoying the app overall. While the checkout code concern has already been addressed, our team is continuing to work closely with you about your concern with a specific variant. We appreciate your patience and support!

September 26, 2025

Great all-in-one app for Shopify! It saves me from installing multiple apps, runs smoothly, and the support team is very responsive. Definitely worth it for boosting sales and improving customer experience.

OAK & ELK
United States
About 2 years using the app
Vitals replied September 29, 2025

We truly appreciate your kind words! It’s great to know Vitals is helping you save time and deliver a better customer experience. Our support team is always ready to help whenever you need us.

October 18, 2025

Vitals is a must-have for any Shopify store. In terms of value for money, it offers an extensive range of tools at a very reasonable price. These tools cover many facets of improving your store. from boosting conversions to enhancing the customer experience. All within one app.

Solbina
Australia
3 months using the app
December 3, 2025

Pleased with the functionality of the app so far! It has a lot of great features. There are some things that I hope they add in the future, such as titles for product reviews.

Otherwise, they have had great customer support. They are very quick to reply and solve any issues you may have.

PicoPets
United States
14 days using the app