Vitals: All‑in‑One Marketing , 4,733 reviews

Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 23, 2023

I recently had the pleasure of using Vitals, a powerful Shopify app that offers a range of features designed to improve the customer experience and boost conversion rates. I was blown away by the app's capabilities, but what really stood out to me was the exceptional customer support I received from John at Vitals.

From the moment I started using Vitals, I knew that I had made the right choice. The app is incredibly user-friendly, with a sleek and intuitive interface that makes it easy to navigate and customize. I was particularly impressed by the product review feature, which allows customers to leave detailed feedback on each of my products. This not only helps me identify areas for improvement but also gives potential customers valuable insights into the quality and usefulness of my products.

However, as with any new tool, I encountered some challenges during the setup process. That's where John came in, providing me with expert guidance and support to ensure that I was set up for success. He walked me through the process of importing a CSV file, ensuring that I had all the information I needed to complete the task quickly and easily. He also went above and beyond by providing me with additional tips and tricks to help me get the most out of the app.

What really impressed me about John was his commitment to customer satisfaction. He took the time to understand my needs and goals, and he was always available to answer my questions and provide guidance. I never felt rushed or ignored, and I always felt like he genuinely cared about my success.

Thanks to John's expert assistance and Vitals' powerful features, I've seen a significant improvement in my online store's performance. The app's upsell feature has helped me increase my average order value, and the product review feature has given me valuable insights into my customers' preferences and needs. I'm also impressed by the app's wide range of conversion rate optimization tools, which have helped me streamline my store and improve the overall shopping experience for my customers.

Overall, I would highly recommend Vitals to any Shopify store owner looking to improve their online presence and boost their conversion rates. The app is incredibly user-friendly and customizable, and the customer support provided by John and the Vitals team is second to none. I truly believe that Vitals is a vital app for any Shopify store owner, and I am grateful for the exceptional support and guidance I received from John throughout my experience.

Empowerd Countours
March 23, 2023

Great app, containing many essential services for cheap. The customer support, Abraham was great, very helpful at resolving my issue quickly and properly. Thanks Vitals team!, Love SierraEmporium.

Sierra Emporium
March 23, 2023

Manuel C. was great at fixing issues on my Shopify website. He was knowledgeable and efficient in resolving the technical problems and provided clear guidance to prevent future issues. Highly recommended!

March 22, 2023

Perfect support. Abraham M. fixed my issue ASAP! He provided me with top-notch support and resolved my issue in record time.

United States
March 22, 2023

Excellent customer service! They apply all the changes I asked for. Highly recommend this app and their customer service

United States
March 22, 2023

un problema con la sincronización del pixel y me ayudaron realmente bien. muchas gracias por la atencion recibida de miriam.

un placer

March 22, 2023

Vital has great support. thank you very much, Miriam. Miriam went the extra mile to help us set up the app and changes.

Angelina George Skincare
March 22, 2023

Great app, customer service is literally 24/7. Would recommend this to anyone plus it has so many features.

Lumi Hair
United States
March 22, 2023

C'est une application génial, il y a tout ce qu'il faut et le service client est à l'écoute. je le recommande vivement

United Kingdom
Time spent using app: 11 days
March 22, 2023

Absolutely amazing app ! It has everything in one app and helps making more sales.
Worldclass support !

Time spent using app: Over 2 years