Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,607)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive suite of features like upsells, product reviews, and trust badges, which streamline store management and boost conversions. They appreciate the ease of setup, customization options, and the app's ability to consolidate multiple tools, reducing costs. The support team is noted for being responsive and skilled in technical assistance, enhancing merchant satisfaction.

December 21, 2025

Vitals has been exceptional for me. It helped me convert customers and made upgrading my business easy. They always answered my questions quickly within the hour or right away. The team at vital have been great to me and i recommend them to e commerce owners at all levels.

Greycord Beauty
United States
Over 1 year using the app
December 18, 2025

Truly lives up to the name. There are so many features in the app that we love, like the Back in Stock and Bundle features. I like that you can customize where you see alerts so you choose where messages pop up.

I do wish you could customize the widgets themselves a bit more, but most work just fine.

Customer service is also great!

Geoffrey Siu Art LLC
United States
About 1 year using the app
December 18, 2025

Fantastic support — fast and thoughtful.
The Vitals team helped us fine-tune our cart and review display quickly and precisely. Super responsive, clear guidance, and everything was implemented exactly as requested. Really appreciate the hands-on support!

RE LUMI Beauty
United States
10 months using the app
December 3, 2025

I’ve been using Vitals for my store and the experience has been excellent. The app is powerful, fast, and packed with features that genuinely help increase conversions.

A special shout-out to the support team — they respond quickly and always go the extra mile. Jed helped me today and resolved my issue in minutes. Truly outstanding service!

Highly recommended for any Shopify store.

Nekelon
Germany
About 1 year using the app
January 10, 2026

Vitals is an all in one suite that adds so so much to any store.

From section builders to Rich Snippets through to a Reviews application and much more.

The amount of value is incredible with this.

Add to that a super responsive support team who'll help almost instantly with minor coding tweaks its like having a personal tech support in your pocket - almost!

Seriously joking aside - try it out and bring your basic shopify theme to life - you won't regret it.

boingbikes
United Kingdom
About 2 months using the app
January 15, 2026

Jusqu'à maintenant, je n'utilise Vitals que pour la recherche d'avis clients. C'est vraiment super pratique. Une suggestion : ce serait intéressant d'avoir le nombre d'avis restant indiqué dans la page de recherche pendant que je fais le tri. Cela m'aiderait énormément!

Lune et Plume
Canada
About 2 months using the app
October 23, 2025

Outstanding Support from Kliphord D. and Jed D.!
I had an issue with my cart drawer and Vitals upsell offers not showing correctly. Kliphord D. guided me through the whole process with patience and professionalism. He checked everything thoroughly, tested on his end, and made sure it worked perfectly on my live theme as well. Everything is now running smoothly! Truly the best support chat I’ve had in a long time quick, friendly, and effective. Thank you, Kliphord and Jed D.!

Silky Gem Crystal Candy
United States
About 3 years using the app
January 17, 2026

We’ve been using Vitals on our Shopify store IKONIAN and it’s easily one of the most useful all in one apps out there.

The app itself is packed with features and saves us from installing a bunch of separate apps, but what really stood out was the support. We ran into a small issue with the announcement bar overlapping our header during a live promotion, and the Vitals team jumped on it straight away and fixed it quickly.

Support was friendly, patient, and actually took the time to make sure everything was working properly on our store before closing it off.

Highly recommend Vitals if you want powerful features and a support team that genuinely helps when you need it.

IKONIAN
Australia
16 days using the app
December 30, 2025

This app is excellent! I have been using many different apps trying to achieve various goals!

1. Support is second to none! I have never used an app with genuine, helpful, fast support!
2. The app is straightforward to use! The features are great.
3. Our conversions are up! The AOV is up! Everything is moving in the right direction, and frankly, a lot of it is down to the apps within this app!

This app has paid for itself within the first 10 days of usage! I mean come on... what else can you ask for!

Big Game Bikes
United Kingdom
20 days using the app
October 28, 2025

Vital has helped me scale and reach out to wider audience with handy tools aiding in cost cutting as well.

triQUIP Sports
India
8 months using the app