Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 6, 2024

All that is needed for dropshipping we find in one place...Vitals. It has 40 different apps to cater your dropshipping needs. Highly recommend having this on your store.

Shrigansai Online
India
About 2 months using the app
March 3, 2024

The app and the support is awesome. Always quick and prompt response by the team. Must have app for your store :)

The Zen Crystals
India
About 3 years using the app
January 20, 2024

All The Apps You Need For A Single Low Price

Completely worth it. All the services that are offered are VITAL for the smooth operation of your site! They give tutorials for new users as well. Been using for a year and I love it!!

AltaMade
United States
12 months using the app
March 5, 2024

I love Vitals, it's awesome!
It has so many useful features that are improving my store by a lot! The support is great, always friendly and available to make any customization I desire. Well done!

I would give the Vitals app 5 stars if I didn't have to pay the full monthly price while still building my store. I would love the option of a 'Pause and Build Plan' like what Shopify offers. A 7-30 day trial just isn't long enough.

INÏBO
Hong Kong SAR
5 months using the app
February 23, 2024

Vitals is a great app, has everything you need in one place, and the support is very helpful and will answer any of your questions and guide you through queries.

Naxir
United Kingdom
About 1 year using the app
March 21, 2024

I had an absurd request and John Seth was able cater and help me within minutes! If not for the apps, the fast help you get from Vitals in insane! Love this app so much and 30/month is really worth the money. Thanks again John!

Luna Marvels LLC
United States
2 months using the app
March 22, 2024

This app has everything you need to run a successful business on shopify. If you have any issues using one of the many apps it provides you can reach out to them, and they'll fix your issue right away. Shout out to John Seth S. He helped me with an issue i was having and it only took 2 minutes for him to figure it out! Thanks to the Vitals Team, you're all killing it!

KennethNathaniel
United States
11 days using the app
March 19, 2024

Love vitals so far. It's great to manage everything from one spot. Overall - it is far more cost efficient when considering the options this product brings to the table vs. outsourcing individual pieces.

Out of all the apps I've tested - the team for Vital is super quick to respond. I had an issue tonight while I had 10 ads running (a bug) and they resolved it within 5 minutes.

Although I'm still testing out other parts - I would suggest improving on the review import feature. Not being able to queue multiple imports is frustrating. Further, not being able to sort the reviews that I import or manually review those coming in takes a lot of extra time. Many of the 1-3 star reviews I import from places like Ali are directly related to supplier problems, incorrect items sent, etc. It would also be nice to import more than 200 reviews at a time.

InvenToy
United States
6 days using the app
March 29, 2024

Has so much included that really help with the conversions on my store!! 10/10 recommend

Kukiiaustralia
Australia
10 months using the app
March 3, 2024

Vitals is a great app to have. It has all of your essential store needs all in one app. Honestly, you can't beat the price either. There Support team is quick to respond and help at any time. Vitals is worth it!

Jevini
United States
6 months using the app