Vitals: Bundles, Reviews, AI

Vitals: Bundles, Reviews, AI

Reviews (9,214)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one suite of features, including upsells, automation, and promotions, which streamline store management and cut costs. They praise its cost-effectiveness, reliable performance boosting sales, and exceptional customer support with quick, helpful responses via live chat. The user-friendly interface is suitable for both novice and experienced store owners, significantly enhancing business operations and customer experience.

February 2, 2025

Very pleased with the app thus far. Had an issue of my own doing and the support team corrected it in no time at all. It was amazing. I tried to do it myself to no avail. Jed D. With support team is a ROCKSTAR! THANKS AGAIN!

Glow
United States
19 days using the app
December 3, 2024

As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.

During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most.

If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.

Original Garage Moto
Canada
About 3 years using the app
Vitals replied December 4, 2024

Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.

While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios.

We’ve also sent you an email with additional details and are here to assist further if needed.

Edited January 23, 2025

Amazing app and the best customer service as always! I also recently needed help with some customisation on the quantity discounts. Miriam G was amazing and solved my issues quickly and professionally.

Ace Baits
United Kingdom
3 months using the app
February 18, 2025

Excellent app overall. Words can not begin to describe the usefulness. IF you want to see your store succeed I recommend this app immediately! Also it is worth noting they have extremely efficient and kind customer support. Shoutout to John Paul B.

For Our Little One
United States
21 days using the app
February 6, 2025

Just getting to know the app, and its great, quick and awesome support.

Carlheim
Sweden
5 months using the app
November 12, 2024

This app has it all. I am a HUGE fan of the fact that it has all the features you need to get your store up and going without having to add every app individually and ruin how fast your site loads. It is very user-friendly, pretty customizable and provides immense value with its EXTREMELY long free trial! There is lots of bang for your buck in this app and I have been looking for something like this for months. Highly recommend to newbies and vets of all kind. 10/10 vitals. Way to go!

Kodu Homes
United States
4 months using the app
January 7, 2025

Its very easy to write reviews and with and watch what your customers are doing on your website. The Support answers very fast and is very helpful.

Gleamco
Germany
2 months using the app
January 22, 2025

Great customer service, very attentive reps and no long wait time.

Kandaka Safia
United States
7 months using the app
January 30, 2025

Honestly, I don't leave reviews! but this did help my business exactly the way I wanted! in my first week we sold an extra $1500 worth of product by offering bundling / discounts!

Sasoun Produce
United States
20 days using the app
February 19, 2025

john was amazing fast efficient effective thank you

On Lock Apparel
Australia
6 months using the app