Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. Additional features like product reviews and currency converter have improved customer shopping experiences and expanded international reach. Despite its many features, it doesn't affect page load times, ensuring a smooth user experience. Merchants also appreciate the free trial period and responsive 24/7 customer support.

January 6, 2024

It has everything a shopify store owner needs.

InkLess
Canada
4 months using the app
November 25, 2023

Interferes with automatic discounts within Shopify. The "bundle and save" feature of this app keeps adding extra discounts that it should not be in the cart (on top of the automatic discount from Shopify). Then when the correct price is shown at checkout, with only the automatic discount, I have disappointed/angry customers.

They fixed this for my previous automatic discount after some back and forth emailing, but it's annoying that I would have to do that every time I change my automatic discount. It's Black Friday, I don't have time for that.

Other than that, it's been a useful app. The reviews feature is probably the one I get the most use out of.

HyperSpring Toys
United States
About 3 years using the app
Vitals replied December 19, 2023

Hello there!

Thank you for your feedback. The Vitals app has a lot of upsell types that can be used without needing to create a discount code from Shopify. We sent an email with a more in-depth explanation of our upsell offers and recommendations on when to use them according to active campaigns.

January 15, 2024

i would absolutely recommend this app so far i know it
i had some problem with editing the theme of the email marketing messages but anyway i could figure it out
and one thing that i have enjoyed was the support team that responded me very fast and quickly which amazed me
i cant wait for further improvements of the application since i am sure that we are gonna have more collaborations with each other

darkfalcon
Italy
About 22 hours using the app
December 17, 2023

I love vitals, its a one stop hub For everything E-commerce. it has Everything you would ever need for your business And Then Some! Love it!

Sanalox.
Canada
3 months using the app
January 11, 2024

Very fast responses and I got my issue resolved very quickly! Thank you so much!

Legit Flames
United States
4 months using the app
January 13, 2024

Great app with great functionality that has made my life easier. The price is also very fair.

Emora
Denmark
23 days using the app
January 28, 2024

The Best app I’ve ever used, best user experience and best user interface, if you gonna Install a app one by one then definitely use this app it’s everything in one app, you don’t need to Install a bunch of nonsense app and take longer for you shop to load, if you are unsure to Install I really recommend, you don’t regret it, this app is essential to make you sells!

Infinity Vortex
Japan
4 days using the app
January 22, 2024

I really like this app. So much stuff in one app and easy to use.
Also the support team is very friendly and helps quickly with any concern.

Pepe the Cat
Germany
26 days using the app
December 3, 2023

Vitals is the best app I've used! The best feature about them is that when you have a problem, there's always someone there to help you fix it! 100% recommend this app, There's everything you need for your website!

Varenci
Canada
3 months using the app
January 3, 2024

Much more than just the essentials, this has everything I need and more! The support staff is very helpful!

myWhiskers
United States
6 months using the app