Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,212)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one suite of features, including upsells, automation, and promotions, which streamline store management and cut costs. They praise its cost-effectiveness, reliable performance boosting sales, and exceptional customer support with quick, helpful responses via live chat. The user-friendly interface is suitable for both novice and experienced store owners, significantly enhancing business operations and customer experience.

January 23, 2025

I highly recommend this app specially if you are a beginner. This app is like all in one, you get access to the most customizable options rather than installing other apps one by one.

Brevora
United States
4 months using the app
February 3, 2025

John provided outstanding support! Incredibly fast to respond, always professional, and even made custom changes on the spot. Truly impressed with the level of service. Love the team – keep up the great work!

Brow.X Professionnel
France
3 months using the app
January 21, 2025

App wont work if you want say Buy 2 get 1 free, you cant list variants such as flavours, you'd have to have all the same! Support comes back to you if your desperate for answers about every 1-2 hours. For £30 look about before getting this!

Galaxy Natural & Artificial Professional Flavours
United Kingdom
About 3 years using the app
January 21, 2025

Excellent app, and most importantly excellent support if you need any help! Thank you!

Tribalgh
Greece
About 3 years using the app
Edited February 18, 2025

The VITALS team is incredibly responsive! They reply quickly and professionally to every request, ensuring a smooth and hassle-free experience. Their support team is not only fast but also very knowledgeable, always providing clear and effective solutions. It’s rare to find such a dedicated and customer-focused service. Highly recommended!

MariGold
France
About 1 year using the app
Vitals replied February 12, 2025

Thank you for your feedback. We understand how frustrating these issues that were experienced during the promotion period.

I'm glad that we’re able to provide additional clarification about this situation and also address your concerns via email. We greatly appreciate your patience and understanding and look forward to hearing from you. We're committed to working with you to ensure a smooth experience with our app.

January 6, 2025

We are enjoying using Vitals. We are not using all the available Apps but are happy with the ones we are using.

Also, great and accessible customer support which is always a good sign.

Thanks Team.

VERGE
New Zealand
About 1 year using the app
January 22, 2025

I've been using the Vitals Shopify app for my online store, and it has been a game-changer! This all-in-one app offers an impressive suite of features that have significantly boosted my store's performance and user experience.

The customer support team is outstanding, always quick to respond and super helpful.

Shaggy Rugs LTD
United Kingdom
3 months using the app
Edited February 5, 2025

Customer support quickly resolved a very sensitive problem with the app. They handled the situation professionally and correctly. The app works very well, but should there be any problems you can always count on customer support.

Cool Breath
Italy
8 months using the app
February 14, 2025

John Seth S. Helped me fix my chat widget and it was very quick - Great Product

Leve Brasil
Australia
Over 2 years using the app
January 30, 2025

An essential Shopify app. Until today I had not used the support, which is incredibly fast. Thanks for the help

Amoret
Chile
About 1 year using the app