Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,956)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive suite of over 40 tools, including upsells, automation, and promotions. They credit it with improving business efficiency and conversion rates, streamlining operations, and enhancing customer experiences. The customer support team is praised for their responsiveness and effectiveness, available 24/7. Additionally, the app is user-friendly, easy to install, and regularly updated with new, customizable features based on merchant feedback, effectively boosting sales and improving site functionality at a lower cost than multiple separate apps.

June 4, 2024

3 Stars because its amazing app to boost sale, 2 less stars because its extremely expensive

PK LUXUS
Pakistan
17 days using the app
November 25, 2023

Interferes with automatic discounts within Shopify. The "bundle and save" feature of this app keeps adding extra discounts that it should not be in the cart (on top of the automatic discount from Shopify). Then when the correct price is shown at checkout, with only the automatic discount, I have disappointed/angry customers.

They fixed this for my previous automatic discount after some back and forth emailing, but it's annoying that I would have to do that every time I change my automatic discount. It's Black Friday, I don't have time for that.

Other than that, it's been a useful app. The reviews feature is probably the one I get the most use out of.

HyperSpring Toys
United States
About 3 years using the app
Vitals replied December 19, 2023

Hello there!

Thank you for your feedback. The Vitals app has a lot of upsell types that can be used without needing to create a discount code from Shopify. We sent an email with a more in-depth explanation of our upsell offers and recommendations on when to use them according to active campaigns.

December 24, 2023

I'm pretty happy with it so far. There's things I like, things I don't like. I don't like the fact that I can't put a photo in the subscribe pop up. The generic ones are pretty ugly IMO. I don't like how when you create 2 different bundle spend upsells, the system goes to the lower one only and won't show both. I would like to see the first one give 10% off if our customers get to $150 and then once they hit that spend, another pop up should prompt them to get up to our 15% off bundle spend of $250. I also find the email service very expensive at $300/month. That's insane.

Gentle Moose
Canada
2 months using the app
November 5, 2024

不好用

Luminary
China
About 2 hours using the app
February 27, 2024

NOT TOO BAD

FitPulseX
United Kingdom
About 1 month using the app
March 19, 2024

N'est marche pas comme je veux ! Applis payant mais ça ne veut pas cette argent!

Planète d'Enfance
Canada
About 1 year using the app
February 21, 2024

depuis les modifications impossible d importer les avis vers ma boutique

cuisineenor.com
France
About 1 year using the app
Edited October 4, 2022

Una aplicación que llevo usando más de 1 año, en general está bien, tuve algún problema con alguna compatibilidad con una de las aplicaciones y otra aplicación pero quizás es culpa de la otra aplicación, no lo sé seguro. Intentaron ayudarme todo lo posible, eso es verdad.

Tienda Animal Luna y Copito
Spain
Almost 2 years using the app
May 27, 2022

New to this app and like all the options they provide instead of adding so many different apps and customer service is fast. I am just waiting for the preorder percentage off so i won't have to use another app for that option

Fason De Viv
United States
10 months using the app
May 20, 2021

Although I speak English .I regret that vitals do not have a Spanish version as shopify.Nothing at all even the videos.
With respect to the videos, screenshots are missed and step by step (since it is only English) something more didactic than a boy speaking to the camera. Any newscast since the 90's is more interactive.

www.papopito.com
Spain
8 months using the app