Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its dynamic product recommendations, smart upsells, and cross-sells, which help increase average order value and boost revenue. The user-friendly interface and real-time analytics dashboard are praised for aiding in data-driven decision making. Features like product reviews and visitor replays provide valuable insights for store optimization. The customer support is highly commended for its responsiveness and dedication to merchant satisfaction. The app is also recognized for its affordability and its ability to combine multiple apps into one, saving merchants time and money. It's recommended for those looking to enhance their online presence and improve conversion rates.

November 16, 2023

SO MUCH VALUE! We've been able to customize how this shows up on our shop and support our customers as they find what they need and explore more products that support their goals. Super customizable. Every time I think they're missing a feature, support shows me exactly what I need. 5 stars!

Bueno Market
12 months using the app
November 21, 2023

Vitals is an amazing App! It helps organize the store as well as automate many features. ESPECIALLY the visitor replays. those actually help in determining customer behaviour and so speeds up your marketing goal

GelPolish USA
Over 1 year using the app
November 8, 2023

App has everything one needs to create a perfect online shop: clients' reviews, upsell bundle, content protection, trust badge amongst other cool features. I also enjoyed customer service too.

6 months using the app
November 17, 2023

Honestly, it makes my website look very professional. I love how easy it is to use. I would highly recommend it to any Shopify store owner.

Spirituality For You
United States
Over 1 year using the app
November 23, 2023

Customer support is really good, kind, friendly and extremely helpful! Apart from that, the value the app adds is INSANE! Afaik, you'd need to pay for so many other different apps to get everything you get in one pack with vitals, which makes it all easier to edit since it's all in one place. Definitely recommend it!

2 months using the app
November 3, 2023

Today I went into Vitals support for the first time and let me tell you the experience was super chill. I want to say whoever you are John Seth S. bless you kindly :) You feel as if you are chatting with that smart friend who can fix anything you need. Got my issue resolved and was able to get resources that I did not know existed.
I had another app downloaded and I decided right then and there I would stick with VITALS if not just because JOHN SETH works there. 5 out of 5, 100% rating.
- Archi

United States
3 months using the app
November 17, 2023

This app is amazing, so many tools/features, one of the best bang for buck apps on the Shopify app store for sure. Really responsive support team to top it all off as well. Thanks Vitals team!

I'm With Kids
9 months using the app
November 8, 2023

Been using vitals for a while now. Love it! I actually upgraded my plan. Vitals really helped me with sales and conversations. I would recommend this app to anyone with a Shopify store. Your missing out if you don't use this.

Jeep House
4 months using the app
October 9, 2023

Thank you so much Zeus and the team for all your support! I was having trouble with integrating Vitals when I upgraded my theme template, but the team were incredibly prompt in helping me resolve the issues. 10/10 service and look forward to continuing to use Vitals for many years to come!

Over 1 year using the app
September 28, 2023

I've been using Vitals on my Shopify store for over six months and I can't recommend it enough! Whether you're a newbie or a seasoned store owner, it's a must-have. With over 40 integrated apps, the possibilities are vast. The standout for me is the Visitors Replay feature—it's insightful to see real-time interactions in my store.

A huge thumbs up to the support team; their responsiveness has been top-notch. My only feedback would be to enhance the design of the Wish List for more placement flexibility. All in all, a solid 5-star app. If you're on the fence, give Vitals a go!"

OnlineFam Store
United Kingdom
7 months using the app