Reviews (8,093)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

April 15, 2024

Vitals is hands down the best app, have so many functions in one, all useful and ! Some apps out there only have 1 of their functions and charge same amount or even more per month!
Customer services are great, always fast and ready to help. I have installed Vitals on all my stores now as this is really the best app I found so far.

Blissin
Spain
27 days using the app
May 25, 2024

Incredibly easy to use and has a ton of useful applications that would be cost prohibitive to add with a stand alone app for each. The features all seem to work as they should but I've only tested 20 or so at this point. I don't have the time, expertise, or capital to develop this on my own and if you're in a similar position this is the app you need to polish your site, improve impressions and while I'm still pre-launch, I believe this will increase conversions.

Artephi
Philippines
28 days using the app
May 14, 2024

Vitals has not only all the vital apps for any shopify store but also has the best and most efficient customer support out there! I can only recommend!

Cozy-PitStop
France
3 months using the app
March 22, 2024

Very good and comprehensive app with many great features, one of which is the support team. We've been using it for a long time now and they area always ready to help us in any way we need. Highly recommend!

BIG STORE (Dynamic Tools SRL)
Romania
12 months using the app
May 6, 2024

Easy to use
Great experience and helpful team.
The support team are great help for people like me who knows no coding.
Thanks for your support

BEAUT.
Singapore
Over 1 year using the app
May 13, 2024

Vitals is a very useful tool to increase sales in the online store, its customer service is impeccable, really very efficient. I miss that it does not have visual editing tools, such as editing texts, size, colors, etc. If they are asked to do it, they are happy to do it, but it is always preferable to be able to do it yourself. Totally recommended VITALS.

BLINK PROFESSIONAL®
Spain
Over 1 year using the app
April 3, 2024

Many functions, at a VERY AFFORDABLE price. Exceptional customer support.

It has really helped me scale my business in details. I hope their prices do not go up for Latin Americans as it is a great opportunity for our countries that are starting to develop in eccommerce, VIVA MEXICO.

Jabonesdemimá
Mexico
10 months using the app
May 3, 2024

Love this app - all in one and a fabulous support! One of the best apps I have in our store!

SHAVENT
Germany
Over 1 year using the app
May 10, 2024

Vitals is truly the last shopify app you will ever need. They have every feature your store could need and so much more! Plus there customer service is amazing! John was so helpful in guiding me in the process of importing reviews to my store and got back to me so quickly! overall amazing experience.

Natural Allure
United States
27 days using the app
April 11, 2024

the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....

ShopNoova
Hong Kong SAR
8 months using the app
Vitals replied April 18, 2024

Hi there!

Thank you for your feedback. Our app has a variety of functions that can be utilized depending on a store's needs. Keep in mind that conflicts with other Shopify apps might happen, as each app has its own way of doing things. We sent you a detailed email to clarify this immensely.