Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,087)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

November 16, 2024

I love vitals, pretty much the only app I've needed to find all the features I wanted and more.

Climax Peak
Australia
Over 1 year using the app
November 12, 2024

This app has it all. I am a HUGE fan of the fact that it has all the features you need to get your store up and going without having to add every app individually and ruin how fast your site loads. It is very user-friendly, pretty customizable and provides immense value with its EXTREMELY long free trial! There is lots of bang for your buck in this app and I have been looking for something like this for months. Highly recommend to newbies and vets of all kind. 10/10 vitals. Way to go!

Kodu Homes
United States
23 days using the app
September 30, 2024

Been using Vitals for quite a long time now, and never once I've been disappointed by the app. Many useful features and a super convenient price. They are also very fast and responsive with support. Last time I checked a guy named Gary S helped me so efficiently with a couple things I could not figure out. 100% recommend the app ;)

Beragni
Italy
4 months using the app
October 5, 2024

I have contacted the customer service from Vitals for a little problem and I received a direct reply from Kliphord D. He has solved the problem directly and answered to my questions. Thanks for the service!

Auto Chic Shop
United Kingdom
Over 1 year using the app
October 28, 2024

Customer service was extremely fast and effective. Couldn't recommend this app enough so user friendly.

staystainless
United Kingdom
8 months using the app
December 14, 2024

I used Vitals during Black Friday to manage promotions on my Shopify store, particularly for "Buy One, Get One" (BOGO) deals, and the experience was frustrating.

Despite setting up my promotions correctly, the app caused significant pricing inconsistencies that confused my customers. Vitals was the only app I used for these promotions, so it’s evident the issue stemmed from how Vitals’ discount logic interacted with Shopify’s built-in system. This conflict created discrepancies, leaving customers unsure about final pricing and damaging their trust in my store.

What made the situation worse was the support team’s response. They shared redundant screenshots from before the app was uninstalled, failing to address the core issue or provide a resolution.

An app designed to simplify promotions should not cause more problems than it solves. I cannot recommend Vitals for managing discounts or promotions unless they address these flaws. If you value customer trust and smooth operations, consider alternatives.

MariGold
France
10 months using the app
October 10, 2024

"I am very satisfied. I was assisted by a friendly staff member who helped me add a custom feature to the product page, something I wasn’t able to do myself."

Claassen-mode.nl
Netherlands
5 months using the app
October 18, 2024

customer service is beyond terrific.very helpful. Vitals does a lot of great things on my site. I love the pop up free gift icon, the reviews and the "someone in australia just bought....." lots of great things in one app

Flowerdale Valley
Australia
4 months using the app
November 4, 2024

For the price amazing app they got everything you need to start

ALEGA | Luxury Boutique Store
Netherlands
About 1 year using the app
November 16, 2024

Very easy to setup. Costumer service is kind and fast to help.
I like the upsell builder a lot, but also Visitor Replays is a win.
Highly recommend it!

Vesray
Netherlands
6 months using the app