Vitals: Reviews, Bundles, AI
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (9,158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its all-in-one platform that combines upsells, automation, and promotions, noting it simplifies management and cuts costs, with some saving over $500. They praise its user-friendly interface, reliable performance, and exceptional customer support. The innovative trial process is also appreciated, allowing merchants to explore features without immediate financial commitment, enhancing their e-commerce experience and boosting conversion rates.
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Très bonne application il sont la pour nous aider en tout temps le support technique est très efficaces merci beaucoup!
Great service
Very useful app, it has so many apps that can help your store a lot and the customer support is top, super fast and professional!
Update 2: They listened and now everything looks good. There is an option to import as well as export the reviews.
Update - They contacted me via email and provided with a template which I was supposed to use to upload the reviews via Shopify review method. I tried but it did not work, so i send them a reply with the filled out template. They said the date had some character which was not recognized by their input algorithm for which they have asked their dev to solve. That being said I hope the devs are able to solve it and make it easier. But the template should be kept available for anyone to download right on the import review page rather than waiting for someone to get frustrated and put a negative rating on Shopify apps. So I hope they add the templates also.
Secondly I found that there is no way you can export the reviews, so once you add this app and remove other review apps after exporting the review from old apps there is no way of getting them back once you upload it to Vitals. So I will keep this at 2 stars until the basic problems get solved.
You cannot add reviews using CSV file like you are able to do with Loox. I talked to the customer support apparently you need to have an export file from Loox which you may edit and upload the reviews but they don't have any template of their own. 29.99 a month and they don't have a simple template for uploading reviews. Many other review apps have started providing an option to import reviews from Amazon, but the devs for this app are still struggling to build a simple template for uploading reviews.
The support team was absolutely amazing. I needed to change the font colours from my "Product reviews" and "Recently Viewed" but i had no knowledge of CSS. Jed who attended to me, volunteered to do it for me and within minutes, the font colours where changed to what i wanted. Amazing work and excellent support from the VITALS team!
This is an AMAZING app.!! The value is incredible, the interface is very easy to use, and the customer support is the best I have seen (I'm not new to Shopify). Get this app, you will not be disappointed. Truly amazing.
John Self was very helpful with helping resolve my issue with the Vital app along with fast responses! Vital brings some much value to your website with all the apps to help up sale products.
We are using Vitals for the features they offer.
We were asking for guidance in a process and so far, right now, the customer service is great, they help us with the situation we were facing with agility and kindness.
had some issues with review widget , the support team was very helpful and im satisfied. Wonderful and fast support .
The customer service for Vitals is AMAZING. They will fix and respond to all of your inquiries in an instant. I would 10/10 recommend this application to anyone looking to buy it.