Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,999)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its all-in-one functionality, combining features like upsells, automation, and design, which they find more cost-effective than using multiple apps. They frequently praise the exceptional customer support for its quick and helpful responses. The app is noted for its ease of use, reliability, and positive impact on sales and conversion rates. Regular updates and responsiveness to merchant feedback are also commended, ensuring it meets the evolving needs of Shopify store owners.

Edited October 5, 2021

Best app on shopify. Not that many people know about it. really fast replying customer service. Customer service feels like a part of my team and help fix anything when I update my theme. 30-35% of my sales are assisted by vitals. Must have app, pays for itself! Shoutout to Shiela A for being such an amazing help! This is the best app for shopify stores!

Arctic Iron
Lithuania
Over 1 year using the app
Vitals replied July 6, 2020

Honest and enthusiastic feedback like this is always awesome to read! We're dedicated to offering excellent services, day and night, 24/7

July 12, 2021

One of the most indispensable applications in the app store. It's efficient and effective with many apps inside to really enhance the customer experience and increase sales. Moreover, after testing the customer and technical service, I can say that it is fast and efficient.

SequoiaZen
France
Over 1 year using the app
October 14, 2021

I downloaded this app recently and absolutely love it. The team is crazy helpful - nothing is a problem! If anything I only wish I had downloaded it earlier! Im only using some of the apps so far but I've noticed a rise in my conversion rate which is always a win.

Silk Masks Australia
Australia
Over 1 year using the app
April 3, 2020

I have been running ecom stores since last 4 years and this is by far the best app, it has all the required app which will help you save money as well as it will increase your customer experience. If you go for 20 different apps you site will be slowed down badly but with Vitals you get all 40 apps required. And their live support is amazing. Special thanks to Vladimir,he was there for me for more than 2 hours till the time i set up the app fully and sort all the query out live for me. A must have app.

Mymasonjarbag
United Kingdom
Over 1 year using the app
Vitals replied May 4, 2020

Glad to hear that your experience with our app was so amazing! Really thorough feedback indeed, coming from an experienced merchant like yourself!

December 8, 2021

Super schneller und toller Customer Service. Bei jedem Problem hat jemand direkt eine Lösung parat gehabt. Vielen Dank!

crooked elements
Germany
Over 1 year using the app
September 5, 2023

Excellent app and excellent support.
I had a customization I wanted and the support helped me by chat within 2 min. Incredible !

Babette Switzerland
Switzerland
Over 1 year using the app
February 4, 2021

The customer service from Vital is 100% next level, I submitted a query on the app and with 30 minutes I got a response and within 1.5 hours the query was fixed. The communication from the Customer Service Representative (Jed) was great, in fact fantastic and so happy the issue was resolved. This is the level of customer service I strive for with my customers, so great to see that those who support my business think the same way. Thanks Vitals, one happy customer here.

Tan + Cheek
Australia
Over 1 year using the app
January 10, 2023

Vitals is really easy to work with. It offers different types of add ons you can try out and enable or disable to your liking. Currently still learning a lot about all of the features that are offered. They are also very open to new suggestions and have great customer support. Recommended.

KenJo Sabers
Netherlands
Over 1 year using the app
October 20, 2021

Great app that does exactly what it says it can do and more. Like and the team are very receptive to all of our requests for enhancements and we have been delighted with the end result and performance. Highly recommend!

BESTQOOL
United States
Over 1 year using the app
July 9, 2020

Great customer service. Resolved the issue really quickly and provided lots of information. Really showed that they cared about helping us.

necksaviour
United Kingdom
Over 1 year using the app