Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 13, 2021

Thank you for your help. Vitals employees are responsive to the needs of their customers and that is greatly appreciated. So the 5 star rating is justified.

Over 1 year using the app
February 22, 2022

J'utilise cette application pour les avis clients, la création d'offres et plein de petites astuces pour améliorer l'expérience utilisateur. Il y a plein de petites appli regroupées dans une seule! C'est juste formidable. Cerise sur le gâteau, le support est toujours à l'écoute pour résoudre mes soucis techniques. Je recommande vivement !

Over 1 year using the app
April 10, 2022

Having good support is great for my small business. I appreciate the tech support as a non-tech person. Looking forward to increased sales and the best customer experiences with all the available apps.

Tinsy Thoughts
United States
Over 1 year using the app
Edited January 10, 2021

An all in one app! perfect for product reviews, create bundles or volume discounts, chat, pop-ups, etc...! great app! Need to have it!
And the support is very reactive!

Over 1 year using the app
November 14, 2018

If you have a shopify store you need the VITALs app. Simple as that.

Not only will you save money on multiple apps but your store will run faster, you'll have more functionality and you'll get more sales.

Their support is second to none. Install this today

United Kingdom
Over 1 year using the app
February 22, 2021

You can find most of the apps you need for your store and it is very easy to use. Good customer support too. Recommended

United Kingdom
Over 1 year using the app
November 2, 2021

Great app with excellent features and even better customer support! The support team even took the time to make some custom edits for me!

United States
Over 1 year using the app
June 21, 2021

the supporter Costin is amazing. and the app also. I glad to use this app. get a lot of benefits. the support is fast and helpful

Over 1 year using the app
November 1, 2021

Very easy to use app, very powerful, customer service attitude is very good and very professional, very patient and quickly helped me solve the problem, thank you very much!

Over 1 year using the app
January 5, 2023

great app!!! customer service is amazing always available to help and fix any bugs we run into with different themes

Ixora Botanical Beauty
United States
Over 1 year using the app