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Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive set of marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. The app's customer support is highly regarded for its quick response times and dedication to merchant satisfaction. Many find it affordable, offering excellent value by providing over 40+ apps for the price of one. Special mention was made of the support provided by team members like John and Mariam. It's seen as an essential tool for optimizing stores and increasing sales.

January 15, 2020

Probably one of Shopify's top ten best apps, I would highly recommend this! It has more than 40 apps that look clean and professional.

United States
11 months using the app
Vitals replied January 17, 2020

We're speechless! Thanks for this awesome review!

November 16, 2020

This Guys are DOPE!!! 100% worth that money! Support in a second!
Must have application! and they just never stop putting some new amazing tools for you!!
11 months using the app
August 6, 2022

I used this app to improve user experience of my e-commerce store. I particularly loved the eagerness of the Merchant Support representatives (Gary) to help when I turned for help. He solved all my requests very quickly.

11 months using the app
December 6, 2022

Great app.
Great customer support!
Doing what it should do, cost-effective, no headache.
Every time I had an issue, even not related to the app, the support team was ready to help.
Keep up the good work, guys!
10 months using the app
Edited April 30, 2023

This app is perfect.
A-Z cover for everything you need to your store.
By far, they have the best customer service I have ever encountered in my life.
They're awesome! I highly recommend them!

11 months using the app
May 24, 2022

Great app, excelent customer support. There is 100% converting app, i ve generated many sales with vitals

11 months using the app
June 16, 2021

We've been using Vitals for the past 6 months -- Both the App and the Technical Support have been OUTSTANDING!

United States
11 months using the app
January 4, 2019

I've been using this app for 2 month now, and it has been a money saver and a Site booster!! What a find!! They keep on adding apps, and its so convenient and such a time saver, it's ALL the apps you need and some!!!

204th Street Shop
United States
11 months using the app
December 31, 2020

I love it. The customer service team is so helpful. I think you should try to use this app. 29.99 is not expensive for your store!!!

Hong Kong SAR
11 months using the app
July 5, 2021

I've downloaded a ton of apps from SEO, to automations, etc... and this single App is by far(!) the easiest, and contains dozens of capabilities, each of which would be a single, separate App you'd have to download/pay for. Definitely the most valuable, productive App I have connected to my store!

Gentlemen’s Defense
United States
11 months using the app