Reviews (8,406)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including upsells, cross-sells, and product reviews, noting its cost-effectiveness and ease of integration with Shopify. It enhances store management without affecting page load times, boosting performance and sales. The customer support team is also praised for their responsiveness and effectiveness in assisting merchants.

March 6, 2021

Got it installed on all my stores, insane value for the price also helps prevent bugs and load speed issues from having many apps installed, great support as well.

marielaurashop
New Zealand
Over 1 year using the app
May 7, 2022

Vitals is an absolute game changer! Being new to e-commerce I had over 15 installed apps on my store before using vitals. After installing Vitals, 11 of those 15 apps were not needed anymore which was amazing! Vitals is a time saver and money saver. Very user-friendly and the customer support is the absolute best! A+

shine fitness
United States
Over 1 year using the app
October 19, 2021

Very helpful customer service and very quick to respond! Thank you Vitals team :) Great app and great team! A+++++

Airpuria
United States
Over 1 year using the app
February 1, 2021

The customer service is great. They were able to help me get custom themes. I am still exploring the app but overall I'm satisfied. I would recommend this app because of the customer services at the moment. I am really impressed. Thanks guys.

King Ks
United Kingdom
Over 1 year using the app
March 10, 2020

This is an amazing app with some great features for our online store. Well worth the money when you think of what is included.

The customer support has been fantastic, our initial email enquiry was answered within minutes and live support within the app went above and beyond to help (Thanks Cezar).

There are so many apps included we are spoilt for choice on where to start!

Another great point is they allow you to suggest new features within the app and have a future roadmap you can view.

destination-fashion-ltd
United Kingdom
Over 1 year using the app
Vitals replied March 16, 2020

Some people say we are blazing fast. I guess this is another proof :) Thank you so much for this great review!

March 10, 2023

John Seth solved my problem in 1 minute! Thank you so much! Recommend this ap!

IXEE Co
United States
Over 1 year using the app
June 23, 2021

Support has been great, and the applications are a great deal for the cost! Would recommend for every store out there.

REVRides
United States
Over 1 year using the app
June 22, 2022

Very responsive customer service team, consistently go above and beyond and help me to make sure the app is working. Lots of great functionality with new features added all the time.

Sewing By Sarah
United States
Over 1 year using the app
April 18, 2022

Fast, reliable customer service. All in one tool to streamline your backend work. Highly recommended by our staff.

Professional Goddess
United States
Over 1 year using the app
Edited February 17, 2022

Fantastic app, great support team if there is ever anything not sure about they are super fast to answer and are willing to take ideas and implement.
Havent even explored half of it but just related products and upsell part alone makes this a worthwhile monthly purchase

The Chef Pad Shop
United Kingdom
Over 1 year using the app