Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,214)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one suite of features, including upsells, automation, and promotions, which streamline store management and cut costs. They praise its cost-effectiveness, reliable performance boosting sales, and exceptional customer support with quick, helpful responses via live chat. The user-friendly interface is suitable for both novice and experienced store owners, significantly enhancing business operations and customer experience.

August 24, 2019

Support team made unauthorized changes to our bulk pricing settings. Unable to correct their changes and support has gone radio silent. Super costly experience made worse when support chose to ignore the issue rather than address it.

BigTopShirtShop.com
United States
9 days using the app
Vitals replied August 27, 2019

Hi there!

Thank you for your feedback.

The root cause was identified to be a synchronisation issue between Vitals and Shopify, due to the very large number of products in ...

September 9, 2020

I found this app quite complicated to set up and already faced an obstacle when i was setting up my first feature, it didnt show up on my site.

you cant choose what what you want to show up with frequently bought together for instance if you bought a you want to show c and d but you dont get to choose A.

the upsell seems not not exist also, it just has a button to tick, what are you ticking to.

...

Fuchusi
United Kingdom
3 days using the app
Vitals replied September 16, 2020

Hi there!

We're sorry that your first experience with Vitals was not delightful. Should you decide to give Vitals another chance, we're confident that you will be impressed ...

February 2, 2023

The features I wanted to use ended up looking clunky on my site. Wasn't possible to edit the Recently Viewed products to match my other featured collections and the Free Gift with purchase both just looked clunky. I was of course fine with this as it was a free trial and uninstalled. However the one star is because I just discovered it left code in my theme.liquid that was continually trying to ...

Houseplant Supply
United States
About 5 hours using the app
Vitals replied February 27, 2023

(Note: Store is now inactive/closed)
Hello there!

We would like to set the correct expectations that once the Vitals app is uninstalled, we can no longer remove any kind of ...

August 3, 2023

Good app with some features if you are using builder like page fly and you contact they support they wont help you they will send you link where there is not even your case and than after you tell them that that didnt work they dont give a ...

tivotabe
Slovakia
About 5 hours using the app
Vitals replied August 16, 2023

(Note: Store is now inactive/closed)
Hi there,

We would like to clarify that due to the highly unique and custom code generated by these page builders, additional ...

March 5, 2023

Its a fraud, they're showing you design to purchase the app but those design don't exist. What they have is bulky and bold zero design

LE SUPPLI-HER
Canada
About 1 hour using the app
Vitals replied March 6, 2023

Hi there,

This is clearly a misunderstanding. The layouts from our app page are available exactly as shown in the screenshots.

The screenshot you sent us was actually of the ...