Reviews (8,093)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

March 22, 2024

This app contains everything you need from product reviews, to upsells, to quality of life enhancements for your Shopify store. It's like 50 apps in one. In addition to this value, the support team is top notch. No matter what the issue setting up your store, the Vitals team will always respond within 12 hours of sending them an email. I would recommend this app to anybody starting or currently running a Shopify store.

Teaps
United States
6 months using the app
June 3, 2024

App is really easy to use, a lot of helpful resources for store set up, and cheap price! Highly recommended!

Daily Health Care
Belgium
4 months using the app
June 5, 2024

I would recommend this app to other users because it is very convenient, budget saving, and easy to use.

Valih
United States
6 months using the app
June 6, 2024

Great customer support, always fix any technical issues or bugs live on the chat with me

IrishSupply
Ireland
Over 1 year using the app
March 29, 2024

Definately a difference maker for a small store - so many good apps to help improve the website and to promote sales.

UKASSNI
United Kingdom
About 1 year using the app
May 26, 2024

Even though 30$/month on top of the shopify subscription may seem too expensive, this app is definitely worth it. Just try it out. They offer 30 day free trial so you'll have nothing to lose

ShopBroader
Saudi Arabia
10 days using the app
May 19, 2024

So far so good! Many features/functions gathered in one app which are working well. They got their free trial which also is good you can test it out first.

DSultans
Sweden
25 days using the app
March 12, 2024

vitals is a very precise app
it focuses on helping the shop owner on making his shop way much better

not only for him
but also to provide the customers in the shop with the best experience possible

that can boost their confident to shop more

it's very easy to use and set up
and oh man let me tell you about that amazing customer support that helped me in a way that i never expected

i really recommend at least trying their built in 40 app that is amazingly designed

ChicAura
Israel
3 months using the app
February 22, 2024

Has been an extremely helpful app to get my store where I want it to be. I use a ton of features and there are many I haven't even tried yet. Very happy. I haven't even needed any support.

Seasonal Overstock
Canada
Almost 4 years using the app
May 10, 2024

Friendly professional guy. Fast helping. Thank you.

OUBEAUTÉ
Germany
Over 2 years using the app