Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,194)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one functionality, combining tools like upsells, emails, and pop-ups, which enhances site performance and reduces the need for multiple apps. It's noted for its cost-effectiveness, ease of use, and straightforward installation. Exceptional customer support is frequently praised, alongside the app's reliable performance that boosts conversion rates and improves customer experiences. Regular updates and an extended free trial meet the evolving needs of e-commerce businesses.

December 9, 2023

GREAT is every way, so much possibilities!

Serene Bliss
Netherlands
7 months using the app
Edited May 1, 2023

Great app and great service from Miriam. Would recommend it for everyone. She did a wonderful job for my website to modify the app I am using. Looks great now!

Lumaire
Netherlands
7 months using the app
January 23, 2021

You literally took the app one step further, you made me delete almost all the apps I have in the store
This app has just about everything and it is so easy to operate !!!

pawleader
Canada
7 months using the app
June 8, 2021

I'm currently still testing the app out. The feature that made me want to permanently keep the app is the visitor replay function. It is nice to see a replay of all of the sessions and learn what device they are using to improve the overall function of your store. The next feature I'm going to test out is the BOGO feature. Honestly $30 is a steal for an app like this!!!!!!

CaribeHeart
United States
7 months using the app
May 4, 2023

The customer service is great! Always available. I recommend Vitals. This application is complete, it meets the needs of an e-commerce store.

Bigsellcenter
France
7 months using the app
July 2, 2023

Great customer service, responsive at all times and perfect application. I have absolutely everything I need in just 1 app, just perfect!

Hemp Grower
France
7 months using the app
September 28, 2021

I always have amazing customer service whenever I have a question; they really go above and beyond. Quick response time. App is very easy to use and there is a tutorial video for every app. Worth the price, this app does so much!

Pampered Pup Boutique
United States
7 months using the app
January 19, 2024

Incredibly easy to understand, all in one solution which is rare to find. However, my particular reason that I am writing the review and would recommend this app so highly is the absolutely first class customer support. I have used both the email function and live chat support for some snags I needed support with and the personalised support has been incredibly helpful. The live chat in particular I talked with Jed D who walked through the issue in detail and checked out my store to provide some great advice and personalised solution to the problem. This kind of human to human live chat support is becoming increasingly rare these days! Well done team!

CosmoGlowUK
United Kingdom
7 months using the app
May 18, 2022

I don't even know where to start. The chat support on Vitals AHHMAZING! Super fast responses, clear and direct to the point with providing answers to my questions. Michael J was super patient with me, making sure I understood the tools in Vitals and how they work. He even went and tested the tools on my site himself and gave 110% with assisting me. I don't know what's better -- Vitals or their fantastic chat support!!

MISSDUO
United States
7 months using the app
February 10, 2022

You can do so much with this app. Plus, the customer support is very fast and effective at solving your issues. I highly recommend vitals to everybody looking to give their store a boost!

Prime Teknology
Australia
7 months using the app