Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,194)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one functionality, combining tools like upsells, emails, and pop-ups, which enhances site performance and reduces the need for multiple apps. It's noted for its cost-effectiveness, ease of use, and straightforward installation. Exceptional customer support is frequently praised, alongside the app's reliable performance that boosts conversion rates and improves customer experiences. Regular updates and an extended free trial meet the evolving needs of e-commerce businesses.

November 16, 2020

I'd give 6 stars if I could. The amount of apps and the ease of use is amazing. it really is all you need in one app.
The support is great and helps out in a professional and quick manner. I've had a problem with spacing and the customer service helped out by actually going into my code and fixing it, instead of giving generic answers that don't help at all (looking at you, shopify help!).
The developers have a page-unrelated app which lets you choose which feature you'd like them to add as the next feature, and they show you their update progress. The only 2 things I can complain about is the lack of design options for various functions (exit intent pop-up, bundle buttons, etc.), you can only choose from a few pre-made designs.
And with 11 out of the 40+ available extentions installed, the site does visibly slow down. I had to remove a few to have a decent site loading speed.

warmyy
Israel
10 months using the app
January 23, 2023

Thanks a lot John Paul B! Very fast, accurate and effective.
Thanks for your awesome support! you are the best!

Elieten™
United Kingdom
10 months using the app
April 1, 2021

Awesome Support and multi apps function all in one I love it. The best part of vital is quick support and their dedicated support team :)

LeCaine Gems
Singapore
10 months using the app
May 4, 2021

I used many features of the app. It helped me improve my store´s appearance and sales. The technical support is quick and extremely helpful.

delinio
Greece
10 months using the app
December 6, 2022

Great app.
Great customer support!
Doing what it should do, cost-effective, no headache.
Every time I had an issue, even not related to the app, the support team was ready to help.
Keep up the good work, guys!

nestemag.ro
Romania
10 months using the app
Edited November 14, 2020

AMAZING!NOT ONLY ITS HELPING MY BUSINESS BUT THE CUSTOMER SERVICE IS FAST AND HELPFUL! Thanks Costin

Ortho-Shoe™
United States
10 months using the app
March 22, 2022

some of my website requirements were not met. The app works on some parts of my website perfectly but some options are not.

The Bootroom Collection
United Arab Emirates
10 months using the app
February 9, 2023

very good customer service. my issues were solved in a minute.
thanks, Magaly i appreciate your help

Ramvee
United Kingdom
10 months using the app
November 24, 2022

Great app full of features and easy to use. Friendly and fast assistance and thanks to Manolo who proved to be an excellent assistant.

Lumy
Italy
10 months using the app
July 20, 2022

I had issues with my app today and Michael J. was very prompt to respond to my query. He was very helpful and pleasant to work with! solved my issue right away!! Thank you for your wonderful customer service!

Fitnesswear Insider
United States
10 months using the app