Reviews (8,153)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

March 22, 2024

This app contains everything you need from product reviews, to upsells, to quality of life enhancements for your Shopify store. It's like 50 apps in one. In addition to this value, the support team is top notch. No matter what the issue setting up your store, the Vitals team will always respond within 12 hours of sending them an email. I would recommend this app to anybody starting or currently running a Shopify store.

Teaps
United States
6 months using the app
May 19, 2024

So far so good! Many features/functions gathered in one app which are working well. They got their free trial which also is good you can test it out first.

DSultans
Sweden
25 days using the app
June 17, 2024

It's a great tool to use. Also, their support team is always fast!

Velucina
United Kingdom
8 months using the app
March 29, 2024

Definately a difference maker for a small store - so many good apps to help improve the website and to promote sales.

UKASSNI
United Kingdom
About 1 year using the app
June 15, 2024

very useful widgets and i love it when customer is LIVE, you get to solve the problem on the spot and continue with other task

Licia Fuzz
Malaysia
2 months using the app
June 5, 2024

Absolutely phenomenal experience with Vitals app support! From the moment I reached out with an inquiry, their team exhibited unparalleled professionalism and expertise. Not only did they address my concerns promptly, but they went above and beyond to ensure I had a seamless experience with their app. Their dedication to customer satisfaction is truly commendable. I highly recommend Vitals to anyone seeking top-notch service and a feature-rich app for their Shopify store. Thank you, Vitals team, for setting the gold standard in customer support!

Ivelan Cosmetics
France
2 months using the app
May 10, 2024

Friendly professional guy. Fast helping. Thank you.

OUBEAUTÉ
Germany
Over 2 years using the app
May 7, 2024

I would definitely recommend to anyone who wants an easy customer service experience. Very quick and helpful.

Stallion Solutions
Australia
3 months using the app
June 5, 2024

What a fantastic app! I highly recommended it to anyone looking to get the best result from their website

Qavado
United Kingdom
About 1 month using the app
May 24, 2024

Jed from Vitals was such a help! LEGEND. Quick response time, and such a small thing for them to do, is a massive relief and fixes a problem that is big for us. =)

Thanks.

Satisfinco
United Kingdom
29 days using the app