Reviews (8,093)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

May 7, 2024

I would definitely recommend to anyone who wants an easy customer service experience. Very quick and helpful.

Stallion Solutions
Australia
3 months using the app
February 26, 2024

100% positive experience with vitals. This was the main app I used to build upsells and other features on my Shopify store. Has all of the features that you need. Customer support team is great. I got email responses within the hour every single time. Extremely positive experience. Love this app and everything they do.

Zentec
United States
About 1 year using the app
June 5, 2024

Absolutely phenomenal experience with Vitals app support! From the moment I reached out with an inquiry, their team exhibited unparalleled professionalism and expertise. Not only did they address my concerns promptly, but they went above and beyond to ensure I had a seamless experience with their app. Their dedication to customer satisfaction is truly commendable. I highly recommend Vitals to anyone seeking top-notch service and a feature-rich app for their Shopify store. Thank you, Vitals team, for setting the gold standard in customer support!

Ivelan Cosmetics
France
2 months using the app
April 6, 2024

All that is needed for dropshipping we find in one place...Vitals. It has 40 different apps to cater your dropshipping needs. Highly recommend having this on your store.

Shrigansai Online
India
About 2 months using the app
March 31, 2024

Excellent application 100% recommended. It has helped us boost our sales and increase the average ticket

mennt.cl
Chile
Over 2 years using the app
May 10, 2024

The best bang for your buck, would cost you 200$+ a month to get all these apps.

Also, the support are really fast, friendly.

Feinli
Indonesia
23 days using the app
May 24, 2024

Jed from Vitals was such a help! LEGEND. Quick response time, and such a small thing for them to do, is a massive relief and fixes a problem that is big for us. =)

Thanks.

Satisfinco
United Kingdom
29 days using the app
March 25, 2024

The support team is incredible, and a shout-out to John Seth and Magaly. We switched over from a different Reviews app to Vitals, and I am blown away by this team's responsiveness. Changing apps is typically a nightmare, but this team has smoothed the transition. Thank you so much!

AALLYN
United States
Almost 2 years using the app
April 25, 2024

Great app, easy to use and if you ever get stuck with something, their support is always there to help you out! Thanks guys.

LEMARQ
Lithuania
About 2 months using the app
June 5, 2024

What a fantastic app! I highly recommended it to anyone looking to get the best result from their website

Qavado
United Kingdom
About 1 month using the app