Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

October 26, 2020

Excellent support, I reported 2 problems, one was mine and they explained how to fix it, the other was fixed by them super fast, I'm surprised, recommended 100%.

5 months using the app
August 17, 2020

Excellent and quick customer service anytime a question about a feature. You really get your moneys worth with everything this app can do. Highly recommend.

Marys Little Mart
United States
5 months using the app
September 20, 2021

All in one. Even customer service is A class. All app has a very good tutorial which helps anyone to install the app in their store. I highly recommended this app to all drop-shippers.

5 months using the app
September 13, 2020

not only saves you many apps and charges, but they also have a 24/7 good support team. you just need to send an email with your problem and they will fix it to you

AJB Trading
United Kingdom
5 months using the app
February 22, 2022

Good customer support and a lot of features, they are able to help you customize apps with CSS as well

United States
5 months using the app
Edited November 18, 2020

Great easy to use and very helpful app with cool features to help your business scale! Highly recommended app plus superb fast customer experience!

5 months using the app
January 4, 2022

amazing customer service by Michael! He helped me with so much stuff that I didnt even know you could do by using this app!

United States
5 months using the app
Edited June 2, 2021

Been using vitals for a month (only 5 out of their 40 apps so far). One control panel, all working together flawlessly, no theme code install necessary and amazing support (chat-based with instant fixes). I absolutely recommend them.

5 months using the app
November 7, 2020

Awesome app with multiple services. But the most importat, they have an amazing 24/7 support. Great and very fast. I recomend it.

Sticky Vinilos
5 months using the app
February 13, 2021

The best app, all you need for your shopify store! Instead of 10 apps with 5$ month each, use vitals with 40+ app and a lower price!

5 months using the app