Reviews (8,149)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

September 2, 2019

Awesome app and very helpful support team! Had 3 issues and was fixed in less than a day. Thank you!

OneArt
New Zealand
5 months using the app
Edited September 8, 2022

Je vient de commencer et tout si passe bien :) Je vient de commencer et tout si passe bien :) Thanks for all answers :D

Urbanekook
Belgium
5 months using the app
Edited November 18, 2021

Great app with many, many useful features. It's like all one 1 saving your hundreds of dollars per month. Also, they have great & fast customer support. I recommend them! 5.0 mark with 3196 reviews speaks the truth. I've done my part but now I have to write something extra to get a minimum of 100 characters in review.

Smartwatch7S
Poland
5 months using the app
Edited November 8, 2020

I am so glad I found this app. Vitals combines all the features that you would otherwise pay for separately and have multiple apps for. They are worth every penny. They have multiple features that will help for conversion in your store. They also ensure your webpage is optimized for loading despite all the features in it. Their product review feature is way better than others. Plus, they are available 24/7 if you need any support. I can't praise them enough. Please do yourself a favor and get Vitals. You won't regret your decision.

urdealstop
United States
5 months using the app
January 16, 2023

So far I'm enjoying this, I like how many settings each app has, support is great, always around and quick to help implementing changes. Money well spent.

Linen Aura
Lithuania
5 months using the app
July 11, 2020

Excellent app. Everything is consolidated into one easy app and dashboard, instead of having multiple Shopify apps for each thing. Customer service is quick and helped me with setting up the imported reviews to adjust the font and image sizes.

AnimalsnThings
United States
5 months using the app
March 28, 2021

Excelente App cumple con todo lo comprometido, solo bajaría un poco mas el costo de la mensualidad..

bux.cl
Chile
5 months using the app
May 7, 2023

L'assistance répond à toute vos question ! Miriam à répondu à toutes mes questions :) très bonne expérience !!

MERCI

Cuisine Toquée
France
5 months using the app
Edited December 19, 2018

I've been with Vitals for about 10 days, I'm using about 14 applications of the set, they have it so well armed, so easy and well explained, so practical, it's amazing, everything works great, it does not slows down the store, but yes, we have to wait a few seconds to impact the applications. I have had little doubts, I sent them a message and they have answered IMMEDIATELY. My congratulations to the team of Vitals ♥

I add: they are improving day by day ... they add more applications, like, for example, they have just added instagram feeds ... and it is seen that they work permanently to improve and expand it even more.

PuntaChic
Argentina
5 months using the app
June 22, 2023

Thanks a lot to John Paul B.
J'avais un problème qui me bloquait depuis quelques jours, il a très vite compris ma demande et m'a sauvé,
Application au top et surtout SAV opérationnel merci !

SHIRO DOGS
France
5 months using the app