Reviews (8,084)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

February 9, 2023

I had a problem with messenger chat app and Miriam solved me that in a few minutes with Vitals Chat !

CADEAUDEMAMAN
France
4 months using the app
June 30, 2023

Great support, walking you through every details on the store and solving technique problems with ease

Padwaist
United Kingdom
3 months using the app
February 11, 2021

The best app out there. The only one you need really!! Also, the support team responds to ANY queries within SECONDS! Thanks VITALS!

H2 Elixir
United States
4 months using the app
June 25, 2020

This app has everything you need built in one! Save so much money from buying a lot of small apps!

Also, the response time from the support team is amazing! Fast and effective.

Aura Hue
United States
4 months using the app
Edited August 2, 2021

It's a great app with a lot of features inside that really helps me a lot, saves you on some monthly payments because of the diversity. visitor recording, store protection, upsells, and scarcity ! their support is also amazingly helpful
I use this app in all my stores and make sure to try the 30 day free trial

knifty-knives
United States
4 months using the app
April 9, 2021

Nice apps good and helpfull make your work easy and help to growth your business thank you Vitals .
Bye

SKINSHINE
France
4 months using the app
July 16, 2021

The best out there, they are always ready to help. thank you VITALS for bringing my store to the next level!

Novelbabies
United States
4 months using the app
Edited April 20, 2023

The customization for some elements are limited, but the support staff are very helpful and respond very quickly!

VersaClean 2.0
France
4 months using the app
March 22, 2021

VITALS has provided some helpful tools for us and the customer service has been outstanding. Fast response times and very friendly. Recommended.

RDCL Superfoods
United States
4 months using the app
September 26, 2020

This app is so good I feel bad that I don't have to pay for the first 30 days! I just began using this app 3 days ago and all I can say is wow! If you aren't using this app you are surely missing out. Not only is it packed with great features (some I never even thought of worrying about), but they have THE BEST CUSTOMER SERVICE AND RESPONSE TIME of any app I am using or have used. I highly recommend everyone check out this app. They currently offer a 30 day free trial so you'll have plenty of time to work with all of their tools.

BK Variety Market
United States
4 months using the app