Reviews (8,149)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

January 20, 2020

This is the best app I've ever used over my many years in ecom. The app is really easy to use and like that I have one place to go adjust my apps. The customer support has been wonderful and responsive.

Soul Charms
United States
5 months using the app
Vitals replied January 21, 2020

Thank you very much for your feedback. We are happy to hear that you find our app easy to use and we will make sure that our customer support team gets to hear your positive feedback as well. Good luck with your sales!

February 2, 2023

Vitals is the All for One App. Honestly, the only app that has a vast amount of built-in apps that'll help your store look professional

meowrushmore
United States
5 months using the app
May 6, 2023

Thank you Jed D.
Thank you for your fantastic and immediate support.
Everything was resolved quickly

Wiecel™
United Kingdom
5 months using the app
Edited December 29, 2020

This app is great, the support is even greater, reached out to them they solved my issue within hours. Recommend you reach out to them when you need some tweak.

WarmlyHabitat
Singapore
5 months using the app
Edited May 6, 2021

Extremely fast, pro support team. They fixed our frontend coding issues on the spot! Highly recommend this app over others, A++

Quick Strike Fishing
United States
5 months using the app
June 7, 2020

Any problem you have vitals kindly help you to solve it. Recommended 100%. I am happy to work with them.

PallFamis
Spain
5 months using the app
March 10, 2023

Best app I had so far. So many features and seems like new features are added regularly. The price is amazing for the amount of features this app offers. Must have app! customer support is great, very helpful, friendly, and quick to respond. Highly recommend

hairfulness
Denmark
5 months using the app
May 20, 2023

Exponential customer service. I had an issue with the color of the review text on the home page, and Gary helped me with it in no time.

CHEZ MOII
United States
5 months using the app
June 24, 2021

I use this app in all my stores. The customer support is excellent. the app is full of useful features.
#1 app in Shopify

Nextka Garden
Canada
5 months using the app
March 14, 2021

The app has virtually EVERY app you'll ever need. A big plus is that the customer service is one of the best, if not THE BEST, i've ever experienced - they even do the thing you need help with for you. Totally recommend!

Qiinzo
Norway
5 months using the app