Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 14, 2024

Had a really annoying problem. Not even shopify support could figure it out but Kliphord D at Vitals pinpointed the issue and was able to fix it quickly.

PanorFlex
Australia
18 days using the app
March 6, 2024

it's a good app, and Gary was a kind professional who helped me with a question I had.

Provenza Point
Canada
11 months using the app
April 3, 2024

Excellent App, even better support!!!

Ana Wiz
United Kingdom
Over 3 years using the app
April 6, 2024

John Seth S. was super helpful when I had some issues. Definitely recommend Vitals!

Random Collective
New Zealand
9 months using the app
March 7, 2024

John Seth provided great customer support helping me with using Vitals in my website.

Thanks John :)

bleity
United States
About 1 year using the app
April 7, 2024

Best app for an online store! Gives you everything you need in ONLY 1 app which is good cause you dont have like 15+ apps to manage. . . Excellent app!

LaVurdi
Canada
23 days using the app
January 15, 2024

i would absolutely recommend this app so far i know it
i had some problem with editing the theme of the email marketing messages but anyway i could figure it out
and one thing that i have enjoyed was the support team that responded me very fast and quickly which amazed me
i cant wait for further improvements of the application since i am sure that we are gonna have more collaborations with each other

darkfalcon
Italy
3 months using the app
March 6, 2024

John from Vitals is amazing, he helped setup my currency converter and even displayed screenshots with arrows to help make things easy to understand. Highly recommend vitals. Incredible customer service.

Visage Vogue
United States
2 months using the app
April 9, 2024

Amazing! Must have up and super support team

Voga Closet
United Kingdom
Over 1 year using the app
March 24, 2024

Super friendly and helpful customer service. My question was answered immediately by Kliphord D. I got the feeling that he really wanted to help me. My problem was solved very quickly! I would recommend Vitals to everyone!!

Yourgadgetstore.nl
Netherlands
20 days using the app