Reviews (8,153)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, quick page load times, and its ability to increase average order value and expand international customer reach. The customer service is noted for its promptness and helpfulness. The app also offers a built-in analytics dashboard and a seamless installation process. Merchants find the Visitor replays feature particularly useful for enhancing user experience.

June 20, 2024

They are awsome! It really makes my life easier.

Just4Parent
Brazil
4 months using the app
April 23, 2024

Very lovely customer service team, quick answers and immediate problem solving! Kliphord helped me within secs to solve my problem! and the app is all you need on your store! i recommend it 100%

Bottli
United Kingdom
2 months using the app
June 3, 2024

Great collection of apps at a great price. The customer support is very quick to resolve issues.

Oneroot Honey
Canada
3 months using the app
March 25, 2024

The support team is incredible, and a shout-out to John Seth and Magaly. We switched over from a different Reviews app to Vitals, and I am blown away by this team's responsiveness. Changing apps is typically a nightmare, but this team has smoothed the transition. Thank you so much!

AALLYN
United States
Almost 2 years using the app
March 16, 2024

This is a game changer product, everything you need all in one place for just a great consolidated price. Also shout out to Jed from the support team, he was so quick and clear with the instructions he gave to sort my issue. Super professional.

Foomble
Australia
4 months using the app
June 5, 2024

I am really not that tech savvy but for once a product that I can use and it's really easy to learn from I learned how to do a lot in a short time. I am excited to see how it's implemented after it's all done. Can not wait to see the Upsells happening in Real Time!

Polaris Cybershop
United States
5 days using the app
February 22, 2024

Has been an extremely helpful app to get my store where I want it to be. I use a ton of features and there are many I haven't even tried yet. Very happy. I haven't even needed any support.

Seasonal Overstock
Canada
Almost 4 years using the app
June 5, 2024

Has so many features and the customer service is also very good. I highly recommend it

Home Essentials
Spain
About 2 months using the app
March 21, 2024

I had an absurd request and John Seth was able cater and help me within minutes! If not for the apps, the fast help you get from Vitals in insane! Love this app so much and 30/month is really worth the money. Thanks again John!

Luna Marvels LLC
United States
5 months using the app
May 17, 2024

This application is a must-have for any store built on Shopify. Not only is it incredibly easy to implement, but from day one, you'll have fully operational options. The interface is intuitive and user-friendly, making it accessible for both beginners and more advanced users. Additionally, the functionalities it offers are robust and truly useful for improving the efficiency and management of the store.

The integration with Shopify is seamless, allowing smooth synchronization with your inventory and orders. This means you can start seeing the benefits immediately, without complicated setups or downtime. In summary, if you have a Shopify store, this application is an essential solution that will help you optimize your daily operations and enhance your customers' experience. Highly recommended!

Casapatio.shop
Spain
2 days using the app