Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,991)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its all-in-one functionality, combining features like upsells, automation, and design, which they find more cost-effective than using multiple apps. They frequently praise the exceptional customer support for its quick and helpful responses. The app is noted for its ease of use, reliability, and positive impact on sales and conversion rates. Regular updates and responsiveness to merchant feedback are also commended, ensuring it meets the evolving needs of Shopify store owners.

March 15, 2024

This app has been such a game-changer for my business. It's very user-friendly and offers great insights and apps that enable you to focus on the customer experience.

BitNest
United Kingdom
10 months using the app
November 30, 2023

Customer service is quick and helpful every single time I have needed them. Tonight Zeus helped me fix an issue with my website in less than a minute and I didn't have to do a thing. Very friendly team who really cares about helping their customers. I wish it was always this easy. Thanks guys!

Manifest.it
United States
3 months using the app
May 9, 2024

Great app and it has everything my store needs. I was sceptical prior to installation, however I was blown away by all the features after installing. Never ever, will I go back to the alternatives I used prior to vitals. Also good support.

5/5

Shieldr
Denmark
5 days using the app
June 28, 2024

Its good.

ZapDust Mini Pro
Canada
4 months using the app
April 23, 2024

Very lovely customer service team, quick answers and immediate problem solving! Kliphord helped me within secs to solve my problem! and the app is all you need on your store! i recommend it 100%

Bottli
United Kingdom
2 months using the app
July 19, 2024

Fantástica app. contém muitos aplicativos extremamente valiosos.

abSolvyn
Portugal
3 months using the app
May 6, 2024

quick and easy, relly good support. really helpfull. everything done in just a couple of seconds!!

MasterScrub
Sweden
3 months using the app
July 4, 2024

really good app!

AirsoftTactical
United Kingdom
4 days using the app
November 25, 2023

Interferes with automatic discounts within Shopify. The "bundle and save" feature of this app keeps adding extra discounts that it should not be in the cart (on top of the automatic discount from Shopify). Then when the correct price is shown at checkout, with only the automatic discount, I have disappointed/angry customers.

They fixed this for my previous automatic discount after some back and forth emailing, but it's annoying that I would have to do that every time I change my automatic discount. It's Black Friday, I don't have time for that.

Other than that, it's been a useful app. The reviews feature is probably the one I get the most use out of.

HyperSpring Toys
United States
About 3 years using the app
Vitals replied December 19, 2023

Hello there!

Thank you for your feedback. The Vitals app has a lot of upsell types that can be used without needing to create a discount code from Shopify. We sent an email with a more in-depth explanation of our upsell offers and recommendations on when to use them according to active campaigns.

May 1, 2024

very vast communication if something doesn't work. Sir John Paul help me out, overall very good app!

Virosa
Netherlands
4 months using the app