Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,940)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its affordability and extensive features, including upsells, automation, and promotions. They appreciate how it enhances site professionalism and boosts sales, and find it user-friendly for both beginners and experienced store owners. Standout customer support with 24/7 live chat is frequently praised for its responsiveness and effectiveness. The app is regularly updated with new features based on merchant feedback, which improves its performance and efficiency, leading to a positive impact on business operations and increased sales.

July 1, 2024

Diese App spart mir so viel Geld. Hatte ein Buck auf der Website, hab dem Support geschrieben und die haben innerhalb 10 min. den Buck fixiert. Mega

Panther Athletics®
Austria
3 days using the app
April 14, 2024

Had a really annoying problem. Not even shopify support could figure it out but Kliphord D at Vitals pinpointed the issue and was able to fix it quickly.

PanorFlex
Australia
18 days using the app
November 30, 2023

Customer service is quick and helpful every single time I have needed them. Tonight Zeus helped me fix an issue with my website in less than a minute and I didn't have to do a thing. Very friendly team who really cares about helping their customers. I wish it was always this easy. Thanks guys!

Manifest.it
United States
3 months using the app
July 7, 2024

great

Travelize
Portugal
23 days using the app
May 29, 2024

Incredibly helpful support team

Homeify
United Kingdom
About 1 year using the app
June 22, 2024

muito bom

My Store
United Kingdom
5 days using the app
November 25, 2023

Interferes with automatic discounts within Shopify. The "bundle and save" feature of this app keeps adding extra discounts that it should not be in the cart (on top of the automatic discount from Shopify). Then when the correct price is shown at checkout, with only the automatic discount, I have disappointed/angry customers.

They fixed this for my previous automatic discount after some back and forth emailing, but it's annoying that I would have to do that every time I change my automatic discount. It's Black Friday, I don't have time for that.

Other than that, it's been a useful app. The reviews feature is probably the one I get the most use out of.

HyperSpring Toys
United States
About 3 years using the app
Vitals replied December 19, 2023

Hello there!

Thank you for your feedback. The Vitals app has a lot of upsell types that can be used without needing to create a discount code from Shopify. We sent an email with a more in-depth explanation of our upsell offers and recommendations on when to use them according to active campaigns.

January 29, 2024

Not only is the app itself incredibly useful, I stumbled on a little problem regarding the layout of my page. I contacted the customer support and within 2 minutes John Seth S was able to not only hear me out but also fix the issue I'd been having straight away. Brilliant customer service!

World Of Velvet
United Kingdom
3 months using the app
February 5, 2024

Vitals offers a comprehensive selection of apps to enhance your website, with a supportive team ready to assist you in easily integrating these tools into your site!

Elite Euphoria
United States
12 months using the app
May 9, 2024

helpful nice and patient with me I'm not teck savvy

Ethereal Beauty LLC
United States
6 months using the app