Vitals: Reviews, Upsells & 40+ , 7,748 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.
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John Paul was really quick at answering my questions. He was a great help. Unfortunately my request couldn't be handled immediately so he's taken my request into account for the next future update. Thank you John Paul for your service.
My task was about confusing with volume and bundle discounts, which created a mess with the figures in my cart, and this issue was claryfied completely. I leaned both discounts just work well together, when this option is enabled: Show the Volume Discount options on the Product page. Thanks a lot for that! Good job!
Nice and complete app! I find a very usable aplication and I increase my leads in my online store! thanks
Works great! Offers a lot of features all in one. It really is a game changer and can help with conversions.
Great app. Maybe could be more cheaper, but its worth it i convert so much more with the 40+ in one app Vitals
I’ve been looking for or a bundle app in particular but this has so much more, only just starting to use it so fingers crossed! Will update before my free trial runs out! Customer service is extremely fast and efficient, in particular Costin who I was speaking to today and helped me sort out a small issue. Many thanks, Studio Dancewear https://www.studiodancewear.ie
I've been working with this Vitals for months now and it's just wonderful, the team is as available as ever and really really involved. So involved in your project that they are willing to hire their engineers to solve your problem at any cost.
This app has a lot of nice features, but some major features I wish were implemented differently (specifics below).
1. For the Volume Discounts app, I noticed that during "Checkout" the products that are NOT supposed to be discounted gets discounted at "Checkout". The total discount at the summary is correct though since the discount gets adjusted to all the products in the "Checkout", but this means that those products that should be discounted will reflect a wrong discount. This is confusing to the customer and will add another friction for the customer to purchase.
2. For the sticky Add to Cart bar, the variant chosen in the page would not update the variant in the sticky ATC bar. Both should sync up if changing the other.
3. The Frequently Bought Together, the app looks weird on mobile if the offer is set for 3 products. For 2 products, it looks good.
I set this review to 2 stars since these major features that I care most are not working as better as the other established apps.
Update as of 4/21/2019, I'm improving my rating to 4 since they tried to work on the last 2 issues I found. Thanks
I really like this app. And the customer service is quick to respond and help. If you don't have this app then you are definitely missing out!
thanks team! Due to the covid-19 pandemic, I cannot sell. Thanks team for supporting me to try 1 more month! thankssssssssssssssssss