Vitals: Reviews, Upsells & 40+ , 7,833 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.
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I’ve been looking for or a bundle app in particular but this has so much more, only just starting to use it so fingers crossed! Will update before my free trial runs out! Customer service is extremely fast and efficient, in particular Costin who I was speaking to today and helped me sort out a small issue. Many thanks, Studio Dancewear https://www.studiodancewear.ie
I've been working with this Vitals for months now and it's just wonderful, the team is as available as ever and really really involved. So involved in your project that they are willing to hire their engineers to solve your problem at any cost.
This app has a lot of nice features, but some major features I wish were implemented differently (specifics below).
1. For the Volume Discounts app, I noticed that during "Checkout" the products that are NOT supposed to be discounted gets discounted at "Checkout". The total discount at the summary is correct though since the discount gets adjusted to all the products in the "Checkout", but this means that those products that should be discounted will reflect a wrong discount. This is confusing to the customer and will add another friction for the customer to purchase.
2. For the sticky Add to Cart bar, the variant chosen in the page would not update the variant in the sticky ATC bar. Both should sync up if changing the other.
3. The Frequently Bought Together, the app looks weird on mobile if the offer is set for 3 products. For 2 products, it looks good.
I set this review to 2 stars since these major features that I care most are not working as better as the other established apps.
Update as of 4/21/2019, I'm improving my rating to 4 since they tried to work on the last 2 issues I found. Thanks
I really like this app. And the customer service is quick to respond and help. If you don't have this app then you are definitely missing out!
thanks team! Due to the covid-19 pandemic, I cannot sell. Thanks team for supporting me to try 1 more month! thankssssssssssssssssss
Costin was very helpful and helped me with my shipping information, responsive and v helpful and nothing too much trouble
great customer service and great app :). 4 starts because I would love the app to be a bit cheaper but everything else is perfect.
Quick and helpful Customer Service. Unfortunately, I face the same problem again which I'll need to help again
Vitals covers many of our needs, and all apps are surprisingly easy to use for a first time Shopifier, such as myself. Missing a few features on a few of the apps, which is the only reason for not getting a full score, but the quick and helpful support, as well as rapid development of many good apps, is fantastic. Will keep using this, and looking forward to more new apps from Vitals
Vitals is an amazing app that has very friendly and helpful customer service who go above and beyond.