Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,087)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

November 8, 2024

Very reliable and trustworthy app. I have been using this app for several years and it is definitely the best app available on Shopify in my opinion. Their products always work without problem and if there are any questions the customer service team are extremely attentive and reply within minutes. highly recommend.

Slimmer with Cilla
United Kingdom
Almost 4 years using the app
December 11, 2024

This is a must for any small business owner who wants great apps for his website!

In His Name Company
United States
Over 4 years using the app
October 9, 2024

Amazing app, full of functionalities that helps business and makes life easier! Support is also very quick to respond and very helpful. Great experience so far!

SALAVISA
Portugal
Over 3 years using the app
December 22, 2024

Great app, gives you unlimited apps, customer support was super nice, Miriam G really boosted my site. Thanks .

Volo
United States
Over 1 year using the app
December 9, 2024

Fast answer and service delivery. Great all-in-one app that you need for your store to make it just on point for anything that you want to sell/resell. Vitals did a good job making this app. Recommended 100%

Pandur
Belgium
5 months using the app
December 3, 2024

As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.

During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most.

If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.

Original Garage Moto
Canada
About 3 years using the app
Vitals replied December 4, 2024

Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.

While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios.

We’ve also sent you an email with additional details and are here to assist further if needed.

October 10, 2024

Vitals: Reviews, Bundles (40+) has made a big difference for my store! It’s easy to use, and managing customer feedback is simple. The review system helps me connect with customers, and the bundle feature has boosted my sales.

John assisted me with my reviews, making the setup process smooth. I highly recommend this app to anyone looking to enhance their store!

Cartzilla
United States
7 months using the app
December 16, 2024

Great App! used for my other stores. Surely will recommend. Value for money.

mobgr
United Kingdom
Over 2 years using the app
October 31, 2024

lots of bugs, frustrated. looking forward to fixing them soon. Or I have to uninstall it.

PeauleyHome
United Kingdom
Over 1 year using the app
December 13, 2024

Like 50 apps in one.. well worth the money and I dont know what i would do without it! The best part is the super responsive, quick and helpful customer service. I had a couple of issues where I couldn’t figure out why some things weren’t showing up and they sorted it out within minutes. Highly recommend!

Razzle and Rose
United Kingdom
16 days using the app