Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,130)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its all-in-one functionality, combining features like upsells and automation, which simplifies management and cuts costs. It's noted for its user-friendly interface, efficient performance without slowing down websites, and exceptional customer support. Merchants report increased conversion rates and sales, improved customer experiences, and a more professional online store appearance. The app is also easy to install and navigate.

November 8, 2024

Very reliable and trustworthy app. I have been using this app for several years and it is definitely the best app available on Shopify in my opinion. Their products always work without problem and if there are any questions the customer service team are extremely attentive and reply within minutes. highly recommend.

Slimmer with Cilla
United Kingdom
Almost 4 years using the app
December 11, 2024

This is a must for any small business owner who wants great apps for his website!

In His Name Company
United States
Over 4 years using the app
December 26, 2024

We have been very pleased with the diversity of offerings through Vitals. If we had one recommendation for enhancement, it would be to the bundling features. We ran into placement issues that made one of our bundle offerings difficult for customers to locate and take advantage of during Black Friday/ Cyber Monday. We continue to experiment with offerings and are pleased with the app as a whole.

Ignition Speed Shop
United States
12 months using the app
January 6, 2025

We are enjoying using Vitals. We are not using all the available Apps but are happy with the ones we are using.

Also, great and accessible customer support which is always a good sign.

Thanks Team.

VERGE
New Zealand
About 1 year using the app
December 22, 2024

Great app, gives you unlimited apps, customer support was super nice, Miriam G really boosted my site. Thanks .

Volo
United States
Over 1 year using the app
December 9, 2024

Fast answer and service delivery. Great all-in-one app that you need for your store to make it just on point for anything that you want to sell/resell. Vitals did a good job making this app. Recommended 100%

Pandur
Belgium
5 months using the app
January 10, 2025

A great plus for your website. A broad selection of useful apps. Also the service is very quick, clear and good.

FeraFinds
Netherlands
About 1 year using the app
December 3, 2024

As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.

During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most.

If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.

Original Garage Moto
Canada
About 3 years using the app
Vitals replied December 4, 2024

Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.

While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios.

We’ve also sent you an email with additional details and are here to assist further if needed.

December 16, 2024

Great App! used for my other stores. Surely will recommend. Value for money.

mobgr
United Kingdom
Over 2 years using the app
January 8, 2025

Excellent app and the best value for money on the Shopify App Store

eBSI Export Academy
Ireland
Over 4 years using the app