Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase sales and average order value through a variety of discount options. It's praised for its user-friendly interface, seamless Shopify integration, and compatibility with other apps and themes. Merchants appreciate its excellent tracking information, customization features, and attractive front-end. The support team is recognized for their quick and knowledgeable assistance. The app's pricing is considered reasonable and it works well with multilingual and Godaddy websites. Merchants also value its ability to create urgency with enticing discount tables and calculate volume discounts from the Compare-at price.

Edited March 7, 2024

Very responsive customer service at all times of the day, night and weekend.

DIVINE DANCE TWEED
Australia
11 months using the app
HulkApps.com replied April 4, 2023

Hi there,

We are honored to know the app has met your needs. And thank you for recognizing Sanjay's amazing abilities!

Should you need anything, please do reach out at any time.

Best regards,

Edited June 19, 2019

I am currently using the free version of this app. Recently i encounter some issues with the discount feature at the check out page. I contacted their help desk and their response was super fast. They replied within 2 hours and resolved my issue within a day. Even though i am only using the free version they still helped me with my problems. The staff was super friendly and knowledgeable as well. I would super recommend this app to fellow shopify users! Thank you so much hulk apps! My website is : https://www.naturesfinestsg.com/

Nature's Finest Singapore
Singapore
12 months using the app
HulkApps.com replied June 19, 2019

Thank you for recommending us to other Shopify merchants! We would love to help anyone with any issues in Shopify.

Our Volume Discount app makes setting up quanity breaks very convenient & hassle-free, and if any of our merchants face any issue while doing so, our team goes above and beyond to resolve it.

And your awesome review is a testament of that! So thank you

December 22, 2019

Thanks for making this a free app, it increase my average order so much. Hope it will remain for free.

Hero Stocking
Australia
11 months using the app
November 10, 2020

Best customer service I've ever experienced on any app. These guys go above and beyond to help, truly grateful for their hard work! Keep it up guys!

Pletinum
United States
11 months using the app
HulkApps.com replied November 11, 2020

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

May 15, 2021

I really love this app and the costumer service is really helpful and fast. Thank you Sanjaysinh and Nisha for answering all of my questions and make this process easier for me.

Syrene Swim
United States
11 months using the app
HulkApps.com replied May 17, 2021

Thank you so much for taking the time to leave us a 5-star review! Sanjay and Nisha are thrilled to hear your feedback!

April 9, 2018

very fast support. They help us to install properly the apps in our existing template.

Itekcanada
Canada
11 months using the app
February 23, 2022

Great app, does exactly what I was looking for. The support was exceptional, quick and very friendly

SGS New Zealand
New Zealand
11 months using the app
Edited July 19, 2019

The app is great, took some time for the developers to get to me but that is understandable given the tickets they had. Expect a little wait for them to get to you if you have an issue (a few days) but totally worth it. They are running a business just like all of us.

Reception Flip Flops
United States
11 months using the app
HulkApps.com replied July 3, 2019

Hi Sara,

Sorry about the delay. We did receive your ticket on Friday and we just haven't had a chance to respond yet. We have 4 dedicated team members but we get at times over 400 tickets/day and over the weekend they pile up.

We sincerely apologize for the delay. Most of our apps are free and our support is free and we try our best to manage but with recent spikes in installs, it's hard to manage. We are working on adding a couple of more team members as well as improve the auto-responder process.

We'd appreciate if you would give us another chance and give the review a second look. While we certainly dropped the ball on this one with you, it's not representative of us and the applications we try to build and most importantly the type of exceptional service we want to give EVERY client, big or small.

As a business owner, I hope you understand. I'll have a team member follow up with you regardless to get this resolved. Appreciate the patience :)

February 17, 2023

All the time, every time, VolumeBoost - Volume Discount App satisfied me 100%. Never hesitate to purchase the app for your tiered price rules. It's convenient and reliable all the time. I 100% guarantee it.

Alley Here
United States
11 months using the app
HulkApps.com replied February 21, 2023

Thank you so much for trusting us and sharing genuine feedback.

We are highly obliged to have you as our merchant.

Cheers!

Edited March 15, 2023

This app really help me to do tiered discounts for specific products! Best thing is that whenever I encountered any issues, the developers were quick to respond and jump in to fix it for me. Nisha was a big help and troublehooted in helping me update my app right away when I was unsure on how to do it. Thanks again, Nisha!

Boss Mama Malaysia
Malaysia
11 months using the app
HulkApps.com replied April 27, 2022

Your call is our duty and we will always be there to help you out with the issues you are experiencing.