Reviews (716)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its user-friendly interface and efficient Shopify integration, which simplifies product listings on Walmart. It's praised for streamlining operations and effectively managing inventory and orders across platforms, enhancing workflow and business operations. The app is also noted for its responsive and dedicated customer support, with team members like Gaurav Mishra, Prashant, and Yasmeen receiving specific commendations for their service. Merchants appreciate the comprehensive and proactive support that ensures issues are resolved quickly, making it a valuable tool for managing sales channels and expanding online presence.

Edited February 16, 2023

This is a great app, simple to read, it does what it suppose to do. Has everything you need in it. Customer support is Challenging, over the years using this app we also needed customer support and as an advise to you, you need to approach with "Honey" just like anything else but with this company its very challenging cause their focus is on money and not really listening to your needs, also if you paid their monthly payment as usual and they decided to lower it, they will not let you know and after you discover it (after several months) they refuse to refund you your money back or offer any other resolution that is fair. Basically they keep your money. Their Policy supports that. I have transcripts of them stating it in their conversations. At times some of their reps were kind but some just give you hell (you will regret you got their app)so we disconnect after years of using them with great disappointment.
In addition to this Their app has a bug that (happened twice)shows that we passed the limit of 10,000 Sku's, but on actuality we did not as we have less then 7,000 skus as of now( so we had even less when it happen the first time)So they fixed it the first time after chatting with them for 2 hours (in 3-4 sessions)
But The 2nd time last week, it was horrible experience, again it happened, we wanted to upload 12 sku's to current listing on Walmart, and we had to chat with them for hours and get really horrible headache from them. That was the last straw that broke the camel back. "Honey" approach was not doing any honey anymore.
It was time to let go probably. So we did.

I want to add that we gave them many chances and time to come with real solution but that was not happening.

By the way It says here that we use their app 9 months, its incorrect, we used them for several years selling on Walmart, along the time we had to disconnect and reconnect for fixing different issues. so last time it happened about was 9 months ago FYI

Thank you kindly to Sonali, Ackshhaya, Nidhi and Reza
These are the good staff!!! 10 Stars
The others were Terrible to deal with! Yasmeen, Raju and their "Team" that they said they consulted (whoever they are)with regarding the "issues".

Feshionn IOBI
United States
Over 3 years using the app
Edited February 21, 2018

Awesome App!

No words can explain the excellent and helpful service that I got. I have started my journey to Walmart with CEDCOMMERCE and I feel so lucky that I choose the right integration partner.

I tried to start selling at Walmart in 2016, filled up the application form but no response. Then I get connected with CED in the month of May 2017 and filled up the form to get an account at Walmart and within a week I got my seller account.

I push my whole catalog on the Walmart and started getting orders. To be truthful, yes, I got stuck at some places where I had doubt in my mind that have I selected the right guys to do business but these guys are amazing.

No matter the problem is from marketplace end or error in my products from my side, they always have a solution to it. They explained me the whole app and Now I guess I am expert in using the app. The best part is that they keep on adding new functionalities to make the app better and more user-friendly.

The Repricing feature helped me a lot in winning orders from Walmart and threshold feature helped me not get orders that I am unable to ship.

Great thanks to you guys!

Keep The Ball rolling like this.

Shopforol
India
About 2 months using the app
October 12, 2023

Customer service and the app are equal both impeccable thank you so much for giving me such an amazing product where I can grow my business so fast and this amazing tech support from this amazing man his name is Divyanshu Singh

GROWTOCHOICE, LLC
United States
About 2 months using the app
CedCommerce replied October 17, 2023

Hello John,

Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our app and that you've had a great experience with our customer service. We're here to support your business growth, and your satisfaction is our top priority. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!

Best Regards,
Team CedCommerce

December 16, 2020

This app is great and does a lot of the tedious work for you like listings, updating inventory, price, acknowledging orders etc. It does a way better job than the other Walmart Apps we tried. Walmart is a hard marketplace to do listings and this App has figured it out. When ever we do have an issue, the customer support team is always there instantly to resolve the issues through chat, text, and email. I would recommend this app. We are a high volume store so we needed this App to deliver and it did.

Tektronyx
United States
About 2 months using the app
May 29, 2021

I found this app helpful when integrating into my Etsy store. I noticed they had an integration for Walmart so I added it and in a matter of just a few hours, I had my Walmart store up and this app helped me integrate my products to Walmart.com I only ran into a few snags and that was only because Walmart called it one thing and CEDcommerce called it something different so I had to hop onto the help chat and Shipra was right there to help me through. Awesome Support and Customer Service! Thank you!

KCEP Products LLC
United States
About 2 months using the app
August 18, 2023

I just installed this today and I have been trying to figure out how to set it up. As I had some problems of my listings not showing up on Walmart, I contacted customer chat service. Yasmeen was so helpful and helped me update some of the product listings. It's so good to know that I have access to customer service anytime and they response fast!

Rena's Recipe
United States
About 2 months using the app
CedCommerce replied August 22, 2023

Dear Nami,

Thank you for choosing the Cedcommerce Walmart Connector and for sharing your experience with us.

We're especially pleased that Yasmeen was able to assist you effectively with your product listings. Our dedicated customer chat service is committed to providing prompt and reliable support, ensuring that you receive the assistance you need when you need it.

If you have any more questions or need further support as you continue to set up your product listings, please don't hesitate to get in touch. We're here to support you every step of the way.

Thank you for choosing us for your integration needs. We wish you success and growth on your Walmart journey.

Best regards,
Team CedCommerce

November 17, 2020

I used this app for my stores integration and it was very user friendly and easy to navigate through.

Knapp Park Ditch Store
United States
About 2 months using the app
May 2, 2023

Very easy to navigate! Customer service is great in answering questions and they are fast in doing so as well.

Charmed Aroma
Canada
About 2 months using the app
February 9, 2023

Great customer service by Gaurav and his team. Fast and responsive communication via skype and google hangout's live video. No wait time to get all your needs met.
The overall app is very easy to navigate and integrate with very few issues compared to other third party software apps I have tired. Very pleased:)

Fast Simple Solutions
United States
About 2 months using the app
July 31, 2023

Very friendly for fresh men and beginner, easy use and control, customer services are very carefully and professional. Recommend for everyone, it absolutely won't let you down.

H&M ABRASIVES-USA
United States
About 2 months using the app
CedCommerce replied August 3, 2023

Dear Shezhong,

Thanks for sharing your experience! We're glad you found our platform user-friendly and our customer service attentive. Your recommendation is much appreciated. Feel free to reach out if you need any more assistance.

Best regards,
Team CedCommerce