Hextom: WhatsApp, SMS & Push

Hextom: WhatsApp, SMS & Push

Free plan available
Rating (4.7)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

September 26, 2018

Languages

English

Boost sales with omni-channel marketing using WhatsApp, SMS, and Web Push campaigns & automations.

Expand your marketing reach effortlessly with our all-in-one platform including WhatsApp, SMS, and Web Push marketing channels. Grow your subscriber list, create sales-boosting campaigns through SMS, web push, and WhatsApp. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alert automations. Our smart balancing algorithm ensures messages are delivered through the optimal channel for each subscriber, preventing duplicates.

Expand your marketing reach effortlessly with our all-in-one platform including WhatsApp, SMS, and Web Push marketing channels. Grow your subscriber list, create sales-boosting campaigns through SMS, web push, and WhatsApp. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alert automations. Our smart balancing algorithm ensures messages are delivered through the optimal channel for each subscriber, preventing duplicates. more
  • Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers
  • Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push
  • Auto recover abandoned cart, abandoned checkout, and abandoned browser
  • Auto send back in stock and price drop reminders automatically to drive new sale
  • Send messages to every subscriber via the optimal channels, avoiding duplicates

Pricing

Free Plan

Free

  • Unlimited subscribers
  • 1,000 Web Push messages
  • WhatsApp marketing
  • Campaign
  • Back in stock, price drop automation
  • Customizable opt-in popup

Business Plan

$15/month

Sign up and receive $5 worth of free monthly credits for SMS and WhatsApp messaging

  • Free plan+
  • 10,000 push messages
  • SMS marketing
  • Abandoned cart recovery
  • Abandoned browser recovery
  • Campaign scheduling

Enterprise Plan

$50/month

Sign up and receive $20 worth of free monthly credits for SMS and WhatsApp messaging

  • Basic plan+
  • 50,000 push messages
  • Campaign sent and delivery scheduling
  • Unique discount code

Free Plan

Free

  • Unlimited subscribers
  • 1,000 Web Push messages
  • WhatsApp marketing
  • Campaign
  • Back in stock, price drop automation
  • Customizable opt-in popup

Business Plan

$15/month

Sign up and receive $5 worth of free monthly credits for SMS and WhatsApp messaging

  • Free plan+
  • 10,000 push messages
  • SMS marketing
  • Abandoned cart recovery
  • Abandoned browser recovery
  • Campaign scheduling

Enterprise Plan

$50/month

Sign up and receive $20 worth of free monthly credits for SMS and WhatsApp messaging

  • Basic plan+
  • 50,000 push messages
  • Campaign sent and delivery scheduling
  • Unique discount code

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,520 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this communication app user-friendly and effective in boosting customer engagement. They appreciate its automation features, including drip campaigns and abandoned cart follow-ups, which reportedly increase sales. The app's retargeting, cart recovery, and customization options are also valued. Merchants particularly find the ability to create discount codes and the email marketing feature useful in increasing conversions.

January 17, 2024

i will try now and ill update

EELHOE COSMETICS
France
7 days using the app
October 20, 2023

I just downloaded the app but so far so good. It seems like everything I am looking for. I will be back with a final review in a few days once I have actually used the product.

Posh & Personalized 39367
United States
23 days using the app
December 7, 2023

ON THE PROBLEMS

> No option to import/migrate current push subscribers.
> No option to import subscribers from Shopify.
> Font changes don't show up correctly on buttons. Tech support said they would follow up with the development team and get back to me, but that hasn't happened.
> Push won't work on iOS, according to tech support.
> Nuisance banner to leave app review barely 5 minutes into launching the app - banner appears every time you edit the widget.
> Incorrect message is the first thing displayed in the app dashboard saying that the widget is not installed even though it is installed.
> Tech support contacted 2 days ago for importing existing push and SMS subscribers and followed up two more times for outstanding issues - no response.

ON THE PLUS SIDE

> It is nice that they have both the push and SMS options (if they worked as advertised) instead of taking the approach of including email marketing.
> Well thought-out options for automation - drip campaigns, abandoned cart follow-up with 3 time intervals to send messages, on-demand campaigns, abandoned browser notification, back-in-stock alerts, price-drop alerts, win back
> middle-of-the-line pricing

Overall, not recommended due to poor implementation and tech support.

ArtByPino.com
United States
2 days using the app

About this app

Launched

September 26, 2018

Languages

English

Built by Hextom

About Hextom

4.9 average rating

8 years building apps for the Shopify App Store

Richmond Hill, ON, CA

Support

Send a message

help@hextom.com

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