Reviews (1,736)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer communication via WhatsApp, SMS, and push notifications, noting its effectiveness in increasing conversions and reducing cart abandonment through automated, personalized messages. Key features include a unified platform for multiple communication channels, a user-friendly interface, and advanced automation for targeted messaging. The app is also praised for its reliable and fast message delivery. Additionally, the responsive and helpful customer support is frequently highlighted, aiding in an easy setup process.
Refine
-
By rating
Had my whatsapp number registered with Hextom, but for some reason the app wasn't capturing any subscribers, I asked several times for support to check, which they said their team would investigate, waited for about a week and still nothing, then asked for them to de-register my number, which is about another 4 days and still nothing (which means I paid for a phone number and now its stuck with hextom).
I was really willing to use the app when I read the other reviews, but with this support I'm giving up
Review in exchange
njijiojijijiojjbhhhhhhhhhhhhhhhhhhh
Почему то не работает!... Я включил пуш уведомления на покинутую корзину.... и не работает.... может еще что-то надо где-то включить.... не понятно...
It doesn't work on my premium theme.
Restock notify option did not work.
The abundant cart did not work from time to time.
IF it won't work we will uninstall the theme. it is very simple. but my point is that , this app owner reply is very slow. several times i informed there clean my snippet on my theme liquid. but the owner did not reply me or Ans me properly. i will inform the issue to shopify app department. everyone be careful to install this app.
Hi there, we have removed our app's code from your theme on the same day you made this request, and when we tried to get in touch with you afterwards but we have not received a reply. When you have time, can you please take a look at the inbox and reply the email.
Just started using the app.Cant wait to see the benefits from using this app and advantages it offer
Tried to test and see if the push notification works by signing up but don't see any push notifications. Dunno what's wrong with the app
it was dog shit and i hope yall do a better job next time because it really did not do a single thing for my shop
App advertises as free but has hidden charges to trick users into subscriptions. This is dishonest behavior. Do not install.
Sounds promising. Will update by the end of the month, after I have fully tested it on my running store. I typed in 100 characters and it would not let me leave the comment!